Salesforce Business Analyst (Background in Utilities/Energy domain)

Summary: We are looking for a Salesforce Business Analyst with a focus on functional analysis to support a significant program, emphasizing process-led analysis and stakeholder engagement. The role does not involve hands-on configuration but rather the delivery of business-facing artifacts. The position is primarily remote with occasional on-site workshops in London. The contract is outside IR35 with an initial duration of 6 months, likely extending to 12 months.

Key Responsibilities:

• Act as a Salesforce Business Analyst, working closely with business and technical stakeholders
• Perform process-based analysis and develop business process maps
• Conduct gap analysis between current and future-state processes
• Define and document business requirements and deliverables
• Support Salesforce solution design from a functional perspective
• Drive change management activities and stakeholder alignment

Key Skills:

• Experience as a Salesforce Business Analyst
• Strong understanding of process-led analysis
• Ability to engage with stakeholders effectively
• Experience in developing business process maps
• Knowledge of gap analysis methodologies
• Proficiency in defining and documenting business requirements
• Experience in change management activities

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

• Contract Type: Outside IR35

• Duration: Initial 6 months (likely extension to 12 months)

• Location: London (Remote with occasional on-site workshops)

Role Overview

We are seeking a purely functional Salesforce Business Analyst to support a large programme of work. The role focuses on process-led analysis, stakeholder engagement, and delivery of clear business-facing artefacts rather than hands-on configuration.

Key Responsibilities

• Act as a Salesforce Business Analyst, working closely with business and technical stakeholders

• Perform process-based analysis and develop business process maps

• Conduct gap analysis between current and future-state processes

• Define and document business requirements and deliverables

• Support Salesforce solution design from a functional perspective

• Drive change management activities and stakeholder alignment