Negotiable
Undetermined
Undetermined
England, United Kingdom
Summary: The Salesforce Architect role focuses on leading the architecture of Service Cloud and Marketing Automation platforms for a London-based technology company undergoing a digital transformation. The position requires expertise in Salesforce solutions, overseeing integrations, and providing architectural governance while collaborating with senior stakeholders. The role is initially for a 12-month period and emphasizes hands-on guidance for delivery teams. Candidates with experience in Agentforce will have an added advantage.
Key Responsibilities:
- Define and lead the architecture of Service Cloud and Marketing Automation platforms.
- Build scalable, future-proof Salesforce solutions aligned to business goals.
- Oversee integrations between Salesforce and wider Martech/CRM systems.
- Provide architectural governance, ensuring best practices across all project streams.
- Partner with senior stakeholders, bridging technical capability with commercial outcomes.
- Guide delivery teams, offering hands-on expertise where required.
Key Skills:
- Proven track record as a Salesforce Architect (Solution/Technical/Enterprise).
- Expertise in Service Cloud – including case management, knowledge, omni-channel, and customer service processes.
- Strong background in Salesforce Marketing Automation tools (Marketing Cloud, Pardot, CDP, Interaction Studio).
- End-to-end solution design experience across multi-cloud Salesforce environments.
- Exceptional communication skills and the ability to influence at senior level.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Salesforce Architect – Service Cloud & Marketing Automation
Day Rate: £600.00 Per Day
Location: London
Length: 12 Months
TechOhana have partnered with a London based growing Technology company that are embarking on a new Digital Transformation Project & require a Salesforce Architect to join their business on an initial 12 months basis. We know that it's new, but if you have any Agentforce exposure either on project, demo's or even trailheads, that would be a great +
What you’ll be doing:
- Define and lead the architecture of Service Cloud and Marketing Automation platforms (Marketing Cloud, Pardot, or similar).
- Build scalable, future-proof Salesforce solutions aligned to business goals.
- Oversee integrations between Salesforce and wider Martech/CRM systems.
- Provide architectural governance, ensuring best practices across all project streams.
- Partner with senior stakeholders, bridging technical capability with commercial outcomes.
- Guide delivery teams, offering hands-on expertise where required.
What we’re looking for:
- Proven track record as a Salesforce Architect (Solution/Technical/Enterprise).
- Expertise in Service Cloud – including case management, knowledge, omni-channel, and customer service processes.
- Strong background in Salesforce Marketing Automation tools (Marketing Cloud, Pardot, CDP, Interaction Studio).
- End-to-end solution design experience across multi-cloud Salesforce environments.
- Exceptional communication skills and the ability to influence at senior level.