Sales Order Processor
Posted 1 week ago by Howdens
Negotiable
Undetermined
Onsite
Normanton, England, United Kingdom
Summary: Howden Joinery is seeking a Sales Order Processor to join their team in Normanton, West Yorkshire. The role involves processing customer orders, managing enquiries, and providing technical support while ensuring effective communication with internal teams. This position offers a competitive salary and benefits as part of a growing company in the trade kitchen supply industry. The ideal candidate will have experience in sales administration and strong customer service skills.
Key Responsibilities:
- Allocate and process all incoming enquiries and orders onto the CRM.
- Process customer orders and enquiries, ensuring all orders are checked.
- Resolve and monitor issues related to orders.
- Communicate effectively with internal teams and produce reports.
- Provide technical help and support to customers.
Key Skills:
- Experience in a sales administration environment.
- Strong attention to detail and communication skills.
- Proficiency in Microsoft Office (Excel and Outlook).
- Able to listen well, multi-task, and deliver excellent customer service.
- Decisive with the ability to make quick decisions.
- Good time management and workload organisation.
- Able to work effectively under pressure and achieve results.
Salary (Rate): undetermined
City: Normanton
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Location | Normanton (On site) Contract Type | Full-Time – Permanent Shift | Monday - Friday, one week 9am-5 pm, one week 8am-4pm
Howden Joinery is looking for Sales Order Processors to join our team based at our site in Normanton, West Yorkshire. Due to business growth, this Sales Order Processor role offers you a unique opportunity to be part of our bespoke solid surfaces operation as we continue to expand.
What will you be doing as a Sales Order Processor:
- Responsible for allocating and processing all incoming enquiries and orders onto our CRM.
- Process customer orders and enquiries, ensure all orders are checked, and resolve and monitor issues.
- Utilising your previous customer service and sales administration experience, you will be able to communicate effectively with our internal teams, produce reports and provide technical help and support.
What do you need to qualify for the Sales Order Processor:
- Experience in a sales administration environment
- Strong attention to detail and communication skills
- Microsoft Office experience (Excel and Outlook)
- Able to listen well, multi-task and deliver excellent customer service
- Decisive, with the ability to make decisions quickly
- Good time management and workload organisation
- Able to work effectively under pressure and achieve results
What We Can Offer You
- Competitive salary, bonus and benefits package
- Pension plan with a company contribution of up to 12%
- Free on-site parking
- Free lunch at our on-site canteen
- Friendly and supportive environment offering exceptional reward and recognition
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply
We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Sales Order Processor, then we’re keen to hear from you. When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.