Sales Operations Coordinator
Posted 1 week ago by Berry Bros. & Rudd
£34,000 Per year
Undetermined
Hybrid
London Area, United Kingdom
Summary: The Sales Operations Coordinator role is a 6-month fixed-term contract based in London, responsible for overseeing sales administration and support for the Berry Bros & Rudd Brands Team. The position involves daily communication with both internal teams and external customers to ensure smooth sales processes and timely order fulfillment. The coordinator will also handle invoicing, reporting, and assist in problem-solving related to customer orders. This role requires a proactive attitude and the ability to manage competing priorities effectively.
Key Responsibilities:
- Process UK B2B and international distributors sales orders and ensure timely delivery
- Be the first point of contact for solving customer order-related problems
- Process retros and marketing invoices
- Update pricing and customer data for correct invoicing and reporting
- Prepare reports to provide insights and support decision-making
- Work closely with Credit Control to maintain tidy accounts and minimize overdue payments
- Deputise for the Sales Operations Manager as required
- Perform ad-hoc administration duties as needed
Key Skills:
- Previous experience in sales administration or logistics support
- Pro-active attitude and ability to work as part of a team
- Ability to follow procedures and propose solutions to problems
- Experience managing customer portals (e.g., Amazon’s Vendor Central)
- Understanding of international shipping procedures
- Fluency in English (written and spoken)
- Strong numerical skills
- Experience with SAP and FRONT
- Excellent communication and organizational skills
- Good commercial awareness, particularly in B2B
- Outstanding attention to detail
- Good judgement and decision-making skills
- Aptitude in problem-solving
- Self-motivated with high dedication
- Cultural sensitivity
Salary (Rate): £34,000.00 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Sales Operations Coordinator, 6-months FTC – Start Date 01/04/2026
Reporting To: Sales Operations Manager
Direct Reports: None
Location: No.3 St James’s Street, London
Work pattern: Hybrid – 3 days office, 2 days at home
The job in a nutshell
Overseeing and providing sales administration and support for the Berry Bros & Rudd Brands Team based at No.3 St James’s Street. Ensuring smooth sales procedures and thereby helping the team hit its sales targets. Working in a team, with strong links to other connected teams, the role has daily communications with the UK and International Sales Team and customers regarding orders, shipments and financial aspects (invoices, payments, A&P). The role mainly deals with our Spirit brands, but Ex-Cellar wine orders are also part of the remit.
Who you will work with
Internal: The role will regularly liaise with the Sales team, Marketing team, Spirits Operations team, warehouse, Despatch and the Export department.
External: The role will regularly communicate with UK B2B customers, international distributors and when required with freight companies and third-party manufacturers.
What you will do
- Process UK B2B and international distributors sales orders and ensure timely delivery
- Be the first point of contact when it comes to solving customers order related problems
- Process retros and marketing invoices
- Update pricing and customer data to ensure correct invoicing and reporting
- Prepare reports to provide insights and support decision-making
- Work closely with Credit Control to keep accounts tidy and overdues at a minimum
- Deputise for the Sales Operations Manager as and when required
- Ad-hoc administration duties as required
What you will bring to the role
Experience / Achievements
- Previous experience of working in a demanding sales administration or logistics support role.
- Demonstrating a pro-active attitude, working as part of a team and with people at all levels.
- Able to follow set procedures but also find or at least propose practicable solutions to varying problems.
- Ability to manage competing demands and priorities.
- Managing customer portals (e.g. Amazon’s Vendor Central)
- Understanding of international shipping procedures
- Although not necessary, experience of the Wine and Spirits industry and an interest in it.
Your Skills, Knowledge and Behaviours
- Fluency in English (written and spoken)
- Strong numerical skills
- Experience with SAP and FRONT
- Excellent communication and organisational skills, good commercial awareness (B2B in particular) and outstanding attention to detail
- Good judgement - able to make practical and realistic decisions within scope of responsibility
- Aptitude in problem-solving
- Self-motivated with high level of dedication
- Cultural sensitivity
We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.
Closing Date: 17th March 2026
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.