Sales Operations Analyst
Posted 6 days ago by Huntress - Key Accounts
£270 Per day
Inside
Hybrid
London
Summary: The Sales Operations Analyst role at a global SaaS company involves providing support to sales agents using Salesforce and related tools, driving projects to enhance productivity, and delivering insightful reporting to sales managers. This position is a 12-month assignment based in London with a hybrid working arrangement. The ideal candidate will possess strong communication skills and a data-driven mindset to influence decision-making and improve operational efficiency. Previous experience with sales support tools and project management is essential.
Key Responsibilities:
- Provide troubleshooting support for a team of sales agents using Salesforce, Amazon Connect, and related sales reporting tools.
- Drive projects that improve sales agent productivity, focusing on both medium-term and immediate gains.
- Support lead pass from marketing to sales within agreed SLAs.
- Deliver insight reporting on a daily/weekly/monthly basis to sales managers to drive channel performance.
- Collaborate with key enabling partners to enhance the sales agent experience with tools like Salesforce.
Key Skills:
- Effective communication and project management skills.
- Strong data acumen with the ability to connect disparate data sets.
- Experience in delivering insights that influence understanding and decision-making.
- Ability to execute current processes while seeking operational efficiency.
- Strong relationship-building skills with internal stakeholders.
- Deep understanding of sales workflow principles and processes.
- Previous experience supporting sales teams using Salesforce.
- Intermediate Excel skills for data manipulation and presentation.
- Familiarity with tools such as Alteryx, Eloqua, Adobe eSign, LinkedIn Sales Navigator, and BI tools like Qlik and Tableau is a plus.
Salary (Rate): £270 daily
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Sales Operations Analyst- London/Hybrid- 12 Months- £250-£270 daily (inside)A global SaaS company are looking for an experienced Sales Operations Analyst to join their team on an initial 12 month assignment.
Responsibilities:
- Go to individual for troubleshooting support for team of sales agents using Salesforce, Amazon Connect and related sales reporting tools
- Drives projects which improve sales agent productivity including both medium term and immediate marginal gains
- Supports lead pass from marketing to sales within agreed SLAs
- Provides insight reporting on a daily/weekly/monthly basis to sales managers to drive channel performance
- Works with key enabling partners to improve sales agent experience with tools (Salesforce)
Skills/ Experience:
- Communication: effectively manages own projects whilst also providing clear and concise updates with key stakeholders
- Data acumen: connects disparate data sets to draw patterns and get to route cause
- Data, insight, action: communicates insights in a way that influences understanding and decision making
- Project management: drives short term projects, manages to a clear plan, proactively identifies risks
- Standardisation: executes current processes and proactively looks for ways to increase operational efficiency and effectiveness
- Prioritisation: stack ranks and drives opportunities with the most immediate benefit, identifies opportunities for future benefit
- Relationships: strong relationships with team, effective partnerships with key internal stakeholders
- Doman expert: builds deep understanding of sales workflow principles and processes to provide frontline agent support
Tools
- Previous experience supporting sales teams using Salesforce
- Intermediate Excel skills including manipulating and presenting data
- Previous experience of Alteryx, Eloqua, Adobe eSign, prospecting tools (LinkedIn Sales Navigator, Cognism) sales cadence tools (HVS, SalesLoft), BI tools (Qlik, Tableau) a plus
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.