Sales Office Administrator
Posted 7 days ago by Hoesh International Ltd
Negotiable
Undetermined
Onsite
Leicester, England, United Kingdom
Summary: The Sales Office Administrator role at Hoesh International involves supporting the sales team with various tasks including phone and email sales, order management, and customer service. The position requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment. The ideal candidate will have experience in customer service and be proactive in providing support to both new and existing customers. This full-time role is based in Leicester and offers a friendly team environment.
Key Responsibilities:
- Phone and email sales.
- Placing and reviewing sales orders.
- General office administration.
- Respond to customer questions and reviews.
- Liaise with the warehouse for shipment and delivery.
- Supporting new and existing customers, giving the best advice and guidance possible.
- Being an expert in all Hoesh Products.
- Maintaining and updating our customer database.
- Managing and dealing with complaints.
Key Skills:
- Ability to multi-task and manage multiple tasks simultaneously.
- Proven experience in a Customer Service role.
- Ability to cope under pressure during busy sales periods.
- Highly organised and proactive with strong attention to detail.
- PC literate.
- Good command of written and verbal English language.
- Confident, enthusiastic, and a strong team player.
- Self-starter with a “can-do” approach.
- Excellent oral and written communication skills.
Salary (Rate): undetermined
City: Leicester
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Hoesh International began as a small family team supplying packaging products. As the company grew, so did our products and our customer base. Today we supply to all corners of the world with over 3000 customers and some 700 lines of products to choose from. We have been trading for over 20 years and aim to provide our customers with the best service possible. Based in Leicester, we are a fun & friendly team who take pride in working well together. We are currently recruiting for a Sales person to join our team!
The role will support our busy sales team in the day to day management of:
- Phone and email sales.
- Placing and reviewing sales orders.
- General office administration.
- Respond to customer questions and reviews.
- Liaise with the warehouse for shipment and delivery.
- Supporting new and existing customers, giving the best advice and guidance possible.
- Being an expert in all Hoesh Products.
- Maintaining and updating our customer database.
- Managing and dealing with complaints.
Person Specification
You will have the ability to multi-task, prioritise and manage multiple tasks simultaneously in a fast-paced environment. Proven experience in a Customer Service role. Be able to cope under pressure during busy sales periods. Highly organised, proactive with strong attention to detail. PC literate. Good Command of written and verbal English language. You will be confident, enthusiastic and a strong team player. You will be a self-starter with a “can-do” approach when tackling new challenges. You will have excellent oral and written skills and be able to communicate in a professional manner with customers and the rest of the business.
Working hours: Monday – Friday 9:00am – 5:00pm
Full time 35 hours a week
28 days holiday inclusive of public holidays
Salary will depend on experience.
Job Type: Full-time
Benefits: Casual dress On-site parking
Education: A-Level or equivalent (preferred)
Experience: sales: 1 year (preferred)
Work Location: In person