Summary: The Sales Operations Specialist role at a global manufacturer involves providing exceptional customer service and commercial sales support for High Purity Cellulose and High Yield Pulp accounts across the EMEA region. The position focuses on enhancing customer satisfaction through effective communication and collaboration with various internal teams. The ideal candidate will have extensive experience in a similar role and proficiency in SAP, along with strong relationship-building skills. This role offers opportunities for professional growth within a company that values integrity and accountability.

Key Responsibilities:

• Cultivate and maintain strong relationships with both internal and external customers
• Coordinate the flow of information between sales representatives, agents, credit management, SIOP team, production planning, shipping, and customers
• Collaborate with the credit department to assess customer creditworthiness
• Complete internal control documents such as credit requests, trial/sample requests, and sales agreements
• Work closely with Sales and Mill Representatives to provide accurate and timely customer specifications
• Assist sales offices with order entry procedures and ensure accuracy

Key Skills:

• Bachelor’s Degree or equivalent (preferred but not required)
• Minimum of 10 years of experience in a similar role (experience in a multinational company is a plus)
• Proficiency in SAP (SAP Hana & SAP R3 preferred)
• Solid knowledge of sales and marketing practices
• Fluent in English and one other European language (French, German, Spanish, etc.) (preferred but not required)

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other