Sales Executive - Multifamily

R0163656 London Corporate Office London, United Kingdom Apply Now Overview Job Responsibilities Success Profile Trending Benefits Overview Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing. Back to navigation (Overview) Job Responsibilities About Greystar Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary The Sales Executive is responsible for supporting leasing, occupancy and revenue objectives for our Multifamily portfolio. You’ll be a part of the central leasing team responsible for key activities during the leasing journey of our potential residents. These activities include lead generation, qualification and conversion, scheduling and conducting viewings, closing sales and completing the required administration. Job Description Key Role Responsibilities: Works as part of a team, supporting and respecting other team members to deliver an exceptional resident journey. Responds to all incoming sales channels and initiate proactive outbound contact to convert our lead database. Answer all calls, emails and live chat enquiries in a professional, engaging and timely manner to hit the key central sales team KPIs. Qualifies potential applicants and ensures all data capture and details of the contact are updated in the relevant systems in an accurate and timely manner. Converts enquiries and leads into viewing appointments and leases to achieve multifamily leasing and occupancy targets. Conducts viewings and relevant follow-ups with prospects. Convert leads and tours into residents through needs-based selling and negotiation. Follows up on potential applicant's required documentation, contract returns and payment processing. Updates property portals (Rightmove, Zoopla, etc) to ensure all relevant apartments and properties are listed on the market and generate leads. Plans and organises daily activities to maximise productivity. Actively understands, updates and improves knowledge of community, amenities, units and local area features. Supports all communities including cross-selling based on potential resident requirements. Undertakes activities to promote the property and monitors competitor activity. Assisting with the delivery of successful open days including the preparation and execution of event launch plans and requirements. About You Good level of general education evidencing literacy and numeracy. Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Entrata/Yardi/Salesforce. Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets. Evidence of organisation skills with the ability to multi-task and prioritise whilst maintaining a high level of accuracy and attention to detail. Culturally aware and able to adapt relationship-building, communications and negotiation skills to suit the audience. A team player who is evidently approachable and welcoming. Proactive with a can-do attitude and an ability to act autonomously, taking decisions and/or action when required. Proficient at using online and web tools/resources for gathering and presenting research and information. Fluent English verbal and written communication skills. Additional language skills are desirable. Apply Now Back to navigation (Job Responsibilities) Share this job Facebook X LinkedIn Email Success Profile What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix. Professional Risk-Taker Detail-oriented Collaborative Strategic Communicator Back to navigation (Success Profile) Trending x Meet our people and discover how you can make an impact providing a home to people across the world. "Working at Greystar has been an eye opening experience. From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. I feel appreciated and know that I’m an important asset to them. Everyday I’m encouraged to improve my knowledge and develop new financial skills while being excited to do so. I was also nervous transitioning from the Marine Corps into the civilian workforce, but with the support of the Greystar accounting family that transition has been much easier." Adam Back to navigation (Trending) Benefits Healthcare Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options in select countries Retirement Planning We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future. Paid Time Off Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays* varies by country Paid Parental Leave Maternal and paternal paid leave is available for the birth or adoption of a child Professional Development Ongoing support is available for career advancement opportunities in addition to corporate training programs Employee Assistance Program Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you Note: Outlined benefits may vary by international region. Back to navigation (Benefits)