Negotiable
Undetermined
Onsite
London
Summary: The Sales Executive role focuses on driving sales for new homes developments while ensuring an exceptional customer experience. The position requires proactive engagement with customers throughout the home-buying journey, managing inquiries, and hosting viewings. The Sales Executive will work primarily on-site in the Sales & Marketing Suite, with occasional duties at the Farringdon head office. This role is integral to achieving sales targets and upholding the company's HEART values.
Key Responsibilities:
- Provide outstanding customer service and support buyers through the full sales process.
- Convert enquiries into viewings and sales, ensuring all leads are qualified effectively.
- Host property viewings, open days, and off-plan appointments while maintaining high H&S standards.
- Collaborate with financial advisors to ensure customer affordability and compliance with funding requirements.
- Maintain accurate CRM records and produce regular sales performance reports.
- Monitor local competition and customer feedback to support ongoing sales strategy improvements.
- Ensure marketing suites and sales offices are well presented and risk-assessed.
- Build strong relationships with internal teams, external partners, and stakeholders.
- Stay up to date with relevant legislation, policy changes, and Capital Funding Guide requirements.
- Act as a brand ambassador at events, on social media, and in all customer interactions.
- Support colleagues when needed and contribute to wider departmental goals.
Key Skills:
- Knowledge of mortgage applications, conveyancing, and the sales process from reservation to exchange.
- Understanding of common barriers to exchange and how to overcome them.
- Strong customer service, communication, and organisational skills.
- Ability to manage multiple tasks, maintain accurate records, and work confidently with stakeholders.
- A proactive approach to personal development and staying current with industry changes.
Salary: £153.00 Daily
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Job Summary Sales Executive Local Authority no called calling
We're looking for a proactive and customer-focused Sales Consultant to join our team and help drive the success of our new homes developments. Reporting to the Sales Manager, you'll play a key role in achieving sales targets while delivering an exceptional customer experience that reflects our HEART values.
Based primarily in our Sales & Marketing Suite on-site - with occasional time at our Farringdon head office - you'll guide customers through the home-buying journey, manage enquiries, host viewings, and ensure all sales activity is compliant, accurate, and professionally delivered.
Key Responsibilities Sales Executive
- Provide outstanding customer service and support buyers through the full sales process.
- Convert enquiries into viewings and sales, ensuring all leads are qualified effectively.
- Host property viewings, open days, and off-plan appointments while maintaining high H&S standards.
- Collaborate with financial advisors to ensure customer affordability and compliance with funding requirements.
- Maintain accurate CRM records and produce regular sales performance reports.
- Monitor local competition and customer feedback to support ongoing sales strategy improvements.
- Ensure marketing suites and sales offices are well presented and risk-assessed.
- Build strong relationships with internal teams, external partners, and stakeholders.
- Stay up to date with relevant legislation, policy changes, and Capital Funding Guide requirements.
- Act as a brand ambassador at events, on social media, and in all customer interactions.
- Support colleagues when needed and contribute to wider departmental goals.
What You'll Bring Sales Executive
- Knowledge of mortgage applications, conveyancing, and the sales process from reservation to exchange.
- Understanding of common barriers to exchange and how to overcome them.
- Strong customer service, communication, and organisational skills.
- Ability to manage multiple tasks, maintain accurate records, and work confidently with stakeholders.
- A proactive approach to personal development and staying current with industry changes.