Sales Consultant
Posted 1 week ago by adidas
Negotiable
Undetermined
Undetermined
Gretna, Scotland, United Kingdom
Summary: The Sales Consultant role focuses on driving store sales and profit targets by fostering consumer loyalty and delivering exceptional customer service. The position requires effective execution of store operations, adherence to brand standards, and collaboration with team members. The consultant will utilize product knowledge to enhance customer interactions and ensure a well-presented sales floor. This role emphasizes personal accountability for meeting performance targets and continuous improvement through training and coaching.
Key Responsibilities:
- Inspire consumer loyalty to the brand and effectively serve and sell to customers.
- Execute store operations diligently and adhere to established policies and procedures.
- Communicate product features and benefits clearly to address customer needs.
- Maintain Visual Merchandising and In-Store Communication standards.
- Process merchandise deliveries and replenish stock efficiently.
- Complete cash register transactions accurately and minimize loss.
- Collaborate respectfully with team members and seek coaching opportunities.
- Complete all applicable training programs and apply learning on the job.
Key Skills:
- 1-2 months of experience in a sports/fashion retail environment.
- Basic numeracy, literacy, and verbal communication skills.
Salary (Rate): undetermined
City: Gretna
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
contribute to meeting or exceeding store sales and profit targets by:¬ Passionately inspiring consumer loyalty to the brand¬ Effectively serving and selling to customers¬ Diligently executing store operationsPURPOSE & IMPACT ON ORGANIZATION:¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them¬ Execute the Brand Customer Service standards to meet or exceed customers’ expectations¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values¬ Use Seasonal Brand and product knowledge effectively during sales interactions¬ Communicate product features and benefi ts and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand¬ Adhere to all established policies and procedures¬ Execute and maintain established Visual Merchandising and In-Store Communication standards¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fi xtures to ensure the store’s entire product offer is represented on the sales fl oor ¬ Complete cash register transactions quickly and accurately¬ Minimize loss in both, the stockroom and the sales fl oor¬ Perform all store operations in a safe, effective and effi cient manner¬ Collaborate productively and respectfully with team members¬ Complete all applicable training programs and effectively apply the learning on the job¬ Seek coaching and learning opportunities to continually improve your performanceKEY RESPONSIBILITIES:¬ Not ApplicableAUTHORITIES:¬ Customers¬ Peers and SupervisorKEY RELATIONSHIPS:¬ Retail Professional Competencies(additions based on market needs)KNOWLEDGE, CAPABILITIES AND EXPERIENCE:¬ Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment¬ Basic numeracy, literacy and verbal communication skills(additions based on market needs) adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.