Summary: As a Sales Associate at Selfridges, you will play a crucial role in delivering exceptional customer experiences by providing expert knowledge of products and services. Your responsibilities will include engaging with customers, managing stock, and maintaining high retail standards. You will also adapt to various challenges and collaborate with team members to enhance service quality. Flexibility and problem-solving skills are essential as you navigate the dynamic retail environment.

Key Responsibilities:

• Engage with customers to create memorable experiences and provide product knowledge.
• Conduct sales, refunds, and exchanges while assisting customers in finding suitable items.
• Maintain retail standards by replenishing stock, organizing displays, and hosting events.
• Manage stock in your department, including unpacking deliveries and conducting audits.
• Adapt to daily challenges and work across different departments as needed.
• Stay informed about trends and competitors to enhance product knowledge.
• Follow health, safety, and security procedures to prevent stock loss.

Key Skills:

• Excellent communication skills for engaging with diverse customers.
• Strong product knowledge and awareness of market trends.
• Proven sales and service expertise with a proactive approach.
• Problem-solving abilities to address customer issues effectively.
• Flexibility and adaptability to meet business needs.
• Reliability and respect as a colleague within the team.

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail