Sales Associate - Temporary 10 Month Maternity Cover
Posted 1 week ago by United Rentals Europe
Negotiable
Undetermined
Undetermined
Warrington, England, United Kingdom
Summary: The Sales Associate role is a temporary position focused on managing customer requests and opportunities within the branch for a duration of 10 months, covering maternity leave. The associate will serve as a primary contact for customers, handling order placements, upselling, and supporting the sales team. Responsibilities include opportunity management, data logging, and assisting with customer relations. The position requires a proactive approach and strong customer service skills in an industrial environment.
Key Responsibilities:
- Handle all reactive customer requests in the branch.
- Serve as a direct point of contact for customers placing orders.
- Manage the full opportunity management process.
- Understand customer requests and look for upselling opportunities.
- Hand over complex opportunities to Outside Sales Representative or Strategic Account Manager.
- Create quotes and job packages for operations handover.
- Support the sales team with outbound calling during absences or specific campaigns.
- Log relevant data and maintain the local customer database.
- Assist with specified tasks for large accounts or complex projects.
- Join visits with OSR to maintain customer relations as needed.
Key Skills:
- Bachelor's Degree in finance, management, economics, or engineering (desired).
- Proven track record in customer service support by phone, preferably in an industrial environment.
- Experience in the (specialty) equipment rental industry is preferred.
- Affinity with technology and excellent computer skills (MS Office, CRM, online systems).
- Flexible personality with a hands-on mentality.
Salary (Rate): undetermined
City: Warrington
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
For our UK branches, we are looking for a: Sales Associate - Temporary 10 Month Maternity Cover
Location: Warrington
Job Description:
The primary goal for this position is to handle all reactive customer requests in the branch. The Sales associate serves as a direct point of contact for customers which call/mail (incl. website form) the branch to place orders (primary opportunities). The Sales associate will be responsible for the full opportunity management process, including, but not limited to the following activities:
- Understand customer request (challenge)
- Look for opportunities to upsell and cross-sell other products
- Hand-over to Outside Sales Representative or Strategic Account Manager when opportunity becomes advanced or complex
- Complete questionnaire (incl. chemical compatibility check)
- Create Quote
- Create job package for handover to operations (IOF)
- After service / back office (AR aging)
- Recognize additional sales opportunities with the customer and signal them to the sales organization
- Support the sales team with outbound calling, in case of:
- Illness or long-term absence of the Inside Sales Representative
- Specific campaigns
- Log relevant data and maintain local customer database (Salesforce.com, Rentalman)
- Assist the sales team with upfront specified tasks for large active accounts or complex projects
- Joined visits with OSR to maintain customer relations on demand
Your profile:
- Bachelor's Degree in finance, management, economics or engineering (desired)
- Proven track record in customer service support by phone, preferably in an industrial environment
- Experience in the (specialty) equipment rental industry is preferred
- Affinity with technology
- Excellent computer skills (MS Office, CRM and online systems)
- Flexible personality with a hands-on mentality
About us
United Rentals Europe is the industry leader in the European Fluid, Power and Tool solutions market. We provide rental products, customizable rental solutions, and comprehensive tool management services. The equipment we offer is designed with safety and quality as top priorities, featuring “plug and play” capabilities and great versatility for a wide range of applications. We work together with our customers to find solutions with a shared commitment to service and safety. This translates into unique benefits and the best rental solutions for your jobsite. We have 38 offices across Europe (the Netherlands, Belgium, France, Germany and the UK). Our European headquarters is located in the Netherlands. Growth is in our DNA and this offers employees the opportunity to grow personally and professionally. United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,520 rental locations in North America, 38 in Europe, 23 in Australia and 19 in New Zealand. The company’s approximately 26,650 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Connecticut USA. Additional information about United Rentals is available at www.unitedrentals.com/en-gb
As an employer, we provide equal opportunities for all, regardless of gender identity, age, nationality, religion, sexual orientation, disability or other non-performance-related factors. We value diversity and inclusion and provide a respectful working environment where discrimination and harassment have no place.
Our Offer:
United Rentals offers you a challenging position within an international, service-oriented and pleasant work environment where there is room for initiatives. Your opinion and innovative ideas are valued. We invest in your personal growth through coaching and training. We spend a lot of time on a thorough training program to ensure that you have a good basis to start your career at United Rentals.
Interested? To apply, just send your CV using the “apply” button. Apply via our website www.unitedrentals.com/en-gb. For more information, please contact careersuk@ur.com.