Summary: The Retail Supervisor role at Superdrug involves leading a team in a fast-paced retail environment, focusing on driving sales and delivering excellent customer service. Candidates should possess supervisory experience and be prepared to engage actively with both team management and customer interactions. The position offers opportunities for career progression within the company, emphasizing the importance of personality and teamwork. Superdrug values inclusivity and aims to create a rewarding work atmosphere for its employees.

Key Responsibilities:

• Lead and manage the team to achieve sales targets and maintain store standards.
• Support day-to-day business activities and drive excellent customer service.
• Maximise profit by reducing shrinkage, damages, till errors, and costs.
• Coach and develop team members to improve their skills.
• Engage in hands-on tasks while managing the team.
• Potentially carry out piercing services for customers (training provided).

Key Skills:

• Supervisory or team leader experience in a fast-paced retail environment.
• Understanding of retail Key Performance Indicators (KPIs) such as sales and profit.
• Confidence, resilience, and ambition to help others develop.
• Ability to work under pressure and maintain a fun atmosphere.
• Willingness to learn and adapt to new tasks.

Salary (Rate): £13.00

City: Peterborough

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Retail