Retail Store Assistant Manager
Posted 3 days ago by TieTalent
Negotiable
Undetermined
Undetermined
Gretna, Scotland, United Kingdom
Summary: The Retail Store Assistant Manager at Hela Brands in Gretna is responsible for enhancing store sales and profitability while leading and supporting the Retail Sales Assistants. This full-time, permanent role involves managing customer service, overseeing inventory, and preparing performance reports. The position requires strong leadership skills and a passion for the ellesse brand, along with effective communication and problem-solving abilities. The successful candidate will contribute to a positive retail environment and drive team performance.
Key Responsibilities:
- Assisting in managing and supervising Retail Sales Assistants to ensure prompt and efficient customer service.
- Overseeing sales and inventory levels, ensuring optimal stock management and availability.
- Assisting with the recruitment, training, and development of new and existing team members.
- Motivating and guiding Retail Sales Assistants to enhance service quality, meet sales targets, and drive store profitability.
- Handling customer feedback, queries, and complaints professionally and effectively.
- Preparing and providing reports to the Retail Store Manager or senior executives regarding sales performance and store operations.
- Managing loss prevention through security requirements and monitoring strategies, appropriately handling broken and damaged merchandise.
- Ensuring the store is clean, tidy and adheres to H&S standards.
Key Skills:
- Strong leadership and team management skills.
- Excellent customer service orientation with effective problem-solving abilities.
- Proven ability to analyse sales data and derive actionable insights.
- Strong communication skills, both written and verbal.
- Passion for the ellesse brand and a keen understanding of retail trends.
- Ability to work independently and collaboratively in a fast-paced environment.
Salary (Rate): undetermined
City: Gretna
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
About Retail Store Assistant Manager
Location: Caledonia Park, Gretna DG16
Salary: Competitive DOE, + Benefits
Contract: Full time, Permanent
Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support
We are Hela Brands, an internationally operating and multi-solution strategic partner for brand owners and businesses. We are on our way to becoming industry leaders in licensing and white label manufacturing across sports, fashion and lifestyle. Hela Brands is fuelled by an outstanding and passionately driven team and supported by some of the industry's most insightful and future-thinking consultants and creative leaders.
We are now seeking an experienced Retail Store Assistant Manager to join our team on behalf of the brand ellesse. In this role, you will be instrumental in enhancing the store's sales and profitability while providing leadership and support to the Retail Sales Assistants.
As a Retail Store Assistant Manager, you will also be responsible for:
- Assisting in managing and supervising Retail Sales Assistants to ensure prompt and efficient customer service.
- Overseeing sales and inventory levels, ensuring optimal stock management and availability.
- Assisting with the recruitment, training, and development of new and existing team members.
- Motivating and guide Retail Sales Assistants to enhance service quality, meet sales targets, and drive store profitability.
- Handling customer feedback, queries, and complaints professionally and effectively.
- Preparing and providing reports to the Retail Store Manager or senior executives regarding sales performance and store operations.
- Managing loss prevention through security requirements and monitoring strategies, appropriately handle broken and damaged merchandise.
- Ensuring the store is clean, tidy and adheres to H&S standard.
To be successful in this role, you must posses the following key attributes:
- Strong leadership and team management skills.
- Excellent customer service orientation with effective problem-solving abilities.
- Proven ability to analyse sales data and derive actionable insights.
- Strong communication skills, both written and verbal.
- Passion for the Ellesse brand and a keen understanding of retail trends.
- Ability to work independently and collaboratively in a fast-paced environment
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
TITL1_UKTJ
Gretna, Scotland
Languages English