Retail Operations Manager
Posted 2 days ago by Sytner Group
Negotiable
Undetermined
Undetermined
Kirkthorpe, England, United Kingdom
Summary: The Retail Operations Manager at Sytner Group is responsible for overseeing profitability and customer retention in the New and used vehicle department at Select Wakefield. This role involves creating annual sales forecasts, managing department managers, and conducting sales meetings to drive performance. The position requires a proven track record in the Automotive industry and includes full-time hours with weekend work to ensure high service levels. The company offers an industry-leading benefits package and values continuous improvement and diversity.
Key Responsibilities:
- Oversee profitability in the New and used vehicle department.
- Create annual dealership sales forecasts and targets.
- Communicate sales forecasts and targets to the sales team.
- Hire and monitor performance of department managers and executives.
- Conduct weekly sales meetings and provide sales mentoring and support.
- Work full-time including weekends to ensure high service levels.
Key Skills:
- Proven track record of success in a similar position within the Automotive industry.
- Ability to lead and motivate a team to exceed targets.
- Experience in maximizing profitability across all areas of the Sales department.
Salary (Rate): undetermined
City: Kirkthorpe
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About The Role
Before applying for this role, please read the following information about this opportunity found below. Sytner Group has a rare and very exciting opportunity for an experienced Retail Operations Manager to join our management team at Select Wakefield. As a Retail Operations Manager, you will be responsible for the profitability in the New and used vehicle department and for customer retention. You will be required to create the annual dealership sales forecasts and targets and communicate these to the sales team. You will also hire and monitor the performance of the department managers and executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which will include weekend working to ensure we provide our customers with the highest possible levels of service.
About You
Ideally, you will have a proven track record of success in a similar position within the Automotive industry. The ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 27 days plus bank holidays
- Company Car
- Industry-leading Maternity, Paternity and Adoption Pay
- Private Medical Insurance
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- Career Development
- Enhanced Pension Entitlement
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
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As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please