Response Repairs Surveyor
Location: South West England
Rate: Negotiable
Contract: 6 months
Spencer Clarke Group are supporting a local authority to appoint a Response Repairs Surveyor within Housing Services.
Supporting the end-to-end delivery of responsive repairs and relets, ensuring work is completed to a high standard, right first time, and with a strong focus on customer satisfaction and value for money.
Responsibilities include
- Completing pre and post inspections for responsive repairs, exchanges and relets
- Diagnosing defects and specifying remedial works, working directly with tenants and customers
- Raising and ordering works through internal systems and monitoring progress through to completion
- Overseeing the quality and delivery of works completed by in-house trade teams and external contractors
- Taking ownership of repairs and complaints, ensuring issues are resolved promptly
- Coordinating specialist works and dependencies, including arranging and checking items such as scaffolding requirements
- Supporting cost control by monitoring expenditure and ensuring value for money is achieved
- Maintaining strong communication with customers throughout the repairs process and managing expectations
About you
- Competent working with HHSRS, including applying it confidently in housing inspections
- Strong experience dealing with Damp and Mould cases within a housing or property setting
- Background in responsive repairs, property maintenance, relets or similar housing inspection work
- Confident managing contractor performance and driving quality, time and customer outcomes
- Strong customer service and complaint handling skills, with clear and professional communication
- Full UK driving licence and able to travel across the city as required
Rate:
Not specified
Location:
United Kingdom
IR35 Status:
Not specified
Remote Status:
Not specified
Industry:
Project Management
Seniority Level:
Mid-Level