Summary: The role of Responsable de Projet Fraude Paiement involves leading projects focused on improving and optimizing customer payment processes within LCL, a subsidiary of Crédit Agricole. The position requires collaboration with various teams to ensure effective fraud prevention and dispute resolution across all payment methods. The candidate will also be responsible for change management and performance tracking of implemented projects. This role is open to individuals with disabilities, emphasizing LCL's commitment to diversity and inclusion.

Key Responsibilities:

• Lead cross-functional projects aimed at improving customer payment processes.
• Facilitate change management and internal/external communication for assigned projects.
• Implement re-engineering of fraud or dispute processes as necessary.
• Monitor performance of projects and processes in place.
• Coordinate and oversee cross-functional action plans.

Key Skills:

• Proven experience in project management.
• Strong understanding of the banking sector.
• Knowledge of payment systems, risk management, compliance, or fraud is a plus.
• Analytical mindset with a proactive approach.
• Ability to facilitate workshops and cross-functional meetings.
• Strong persuasion and rigor in execution.
• Capability to understand business challenges and translate them into suitable processes and information systems.
• Proficiency in office software tools.

Salary (Rate): undetermined

City: Villejuif

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other