Responsable d'Equipe Flux internationaux Clichy (92) H/F

Summary: The role of Responsable d'Equipe Flux internationaux involves leading a team of 24 employees within the international flow department at LCL, a subsidiary of Crédit Agricole. The position focuses on managing daily operations, ensuring service commitments, and collaborating with various stakeholders to optimize processes related to international payments. The candidate will also be responsible for fostering team cohesion and performance while driving innovation and excellence in service delivery.

Key Responsibilities:

• Lead and manage a team of 24 employees in the international flow department.
• Oversee daily operations, including team planning and prioritization of activities.
• Ensure compliance with service commitments and availability.
• Identify and resolve operational issues and adapt service priorities to meet objectives.
• Collaborate with product teams, networks, and external partners to enhance service delivery.
• Contribute to strategic initiatives impacting the unit and promote innovation.

Key Skills:

• Minimum of 3-5 years of experience in team management.
• Strong customer service orientation and relational intelligence.
• Structured approach with the ability to take a step back and analyze situations.
• Dynamic, proactive, and autonomous work style.
• Commitment to excellence and innovation.
• Ability to encourage team empowerment and skill development.
• Proficient in Microsoft Office Suite (Word, Excel).

Salary (Rate): undetermined

City: Levallois-Perret

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other