The Role: You will be responsible for:
- Leading the delivery of responsive repairs, maintenance and compliance services across a residential property portfolio
- Managing contractors, maintenance operatives and customer service staff to ensure high-quality service delivery and value for money
- Overseeing statutory compliance programmes including gas safety, fire safety, asbestos management and electrical testing
- Managing maintenance budgets, monitoring contractor performance and producing compliance and expenditure reports
- Ensuring void properties are maintained to agreed standards and supporting the achievement of key performance targets
- Building positive relationships with tenants, contractors and internal stakeholders to drive customer satisfaction and service improvement
About You
- Proven experience managing repairs, maintenance or property compliance services
- Strong knowledge of health and safety legislation and property services compliance requirements
- Experience managing contractors, service contracts and maintenance budgets
- Excellent communication, organisational and stakeholder management skills
- Ability to analyse performance data and produce clear reports
- Housing sector experience is highly desirable
- Relevant housing or property qualification desirable
Key Details
- Salary: £43.7k
- Location: London
- Contract: 12 month FTC
- Hours: 35 hours per week
- Start: ASAP
Why Consider This Role?
- Opportunity to lead a critical repairs and compliance function within a resident-focused organisation
- Broad remit covering responsive repairs, contractor management and statutory compliance
- Chance to contribute directly to service improvement, resident satisfaction and regulatory performance
Rate:
£43,700/year
Location:
London
IR35 Status:
Fixed-Term
Remote Status:
Not specified
Industry:
Project Management
Seniority Level:
Mid-Level