Repairs & Compliance Coordinator
Posted 4 days ago by Hays
£30,000 Per year
Undetermined
Hybrid
Liverpool, England, United Kingdom
Summary: The Repairs & Compliance Coordinator role at a small housing association in Liverpool involves coordinating responsive and planned repairs while ensuring compliance in key areas such as gas and electrical safety. The position requires strong organizational skills and experience in property maintenance or compliance coordination. Initially office-based, the role offers flexibility for hybrid working after onboarding. The successful candidate will work closely with Asset & Property Managers and contractors to maintain high tenant satisfaction.
Key Responsibilities:
- Coordinate responsive and planned repairs, ensuring timely resolution and high tenant satisfaction
- Monitor compliance across key areas (gas, electrical, fire safety etc)
- Act as first point of contact for repair queries and contractor updates, booking and rescheduling appointments
- Maintain accurate records whilst using FixFlo maintenance system
- Collaborate with Asset & Property Managers, contractors and external partners
Key Skills:
- Experience in a scheduling/coordinating role within housing, property maintenance or compliance coordination
- Strong organisational and communication skills
- Ability to manage multiple tasks and prioritise effectively
- Experience of using FixFlo system and confident on various MS softwares
- Team player with a customer-first mindset
Salary (Rate): £30,000.00 yearly
City: Liverpool
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We've got an exciting opportunity to recruit a Repairs & Compliance Coordinator on behalf of a small housing association in Liverpool on a permanent basis. This is a full-time position, working 37 hours per week across Monday to Friday, initially full-time office based but will have flexibility for hybrid working once fully up to speed with the role.
Your new role
- Coordinate responsive and planned repairs, ensuring timely resolution and high tenant satisfaction
- Monitor compliance across key areas (gas, electrical, fire safety etc)
- Act as first point of contact for repair queries and contractor updates, booking and rescheduling appointments, changes to schedule
- Maintain accurate records whilst using FixFlo maintenance system
- Collaborating with Asset & Property Managers, contractors and external partners
What you'll need to succeed
- Experience in a scheduling/coordinating role within housing, property maintenance or compliance coordination
- Strong organisational and communication skills
- Ability to manage multiple tasks and prioritise effectively
- Experience of using FixFlo system and confident on various MS softwares
- Team player with a customer-first mindset
What you'll get in return
- Annual salary between £28,000 - £30,000
- 37 hours per week, Monday to Friday
- Initial full-time office based role for onboarding and training
- Hybrid working (1-2 days per week from home once fully up to speed)
- Supportive team culture with a small, close-knit environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk