Repairs Administrator
Posted 3 days ago by Rx Plus
£27 Per hour
Undetermined
Undetermined
N1, King's Cross, Greater London
Summary: This role as a Repairs Administrator involves coordinating and managing repairs and maintenance requests in the social housing sector across two locations: Hammersmith and Kings Cross. The position requires strong organizational and communication skills to ensure timely and effective service delivery to tenants. The ideal candidate will have experience in property repairs and a solid understanding of health and safety regulations. Proficiency in housing management systems is also essential for maintaining accurate records and monitoring progress.
Key Responsibilities:
- Coordinate and manage day-to-day repairs and maintenance requests from tenants.
- Liaise with contractors and suppliers to ensure timely and cost-effective completion of works.
- Conduct property inspections to assess repair requirements and ensure compliance with health and safety standards.
- Maintain accurate records of repairs and monitor progress using the company’s housing management system.
- Provide excellent customer service, ensuring tenants are kept informed throughout the repairs process.
Key Skills:
- Previous experience in a repairs or maintenance-focused role within the housing sector.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication and customer service skills.
- Knowledge of health and safety regulations and building maintenance processes.
- Proficiency in housing management systems (e.g., Northgate, Orchard, or similar).
Salary (Rate): £27/hour
City: King's Cross
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
This is an exciting opportunity to join a dedicated team committed to maintaining high standards of property repairs and providing exceptional service to residents.
If you are passionate about delivering excellent repairs services in the social housing sector, we would love to hear from you.
The role is working accross 2 locations Hammersmith and Kings Cross so you must be willing to work at both locations
Day-to-day of the role of Repairs Officer
- Coordinate and manage day-to-day repairs and maintenance requests from tenants.
- Liaise with contractors and suppliers to ensure timely and cost-effective completion of works.
- Conduct property inspections to assess repair requirements and ensure compliance with health and safety standards.
- Maintain accurate records of repairs and monitor progress using the company’s housing management system.
- Provide excellent customer service, ensuring tenants are kept informed throughout the repairs process.
The ideal candidate
- Previous experience in a repairs or maintenance-focused role within the housing sector.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication and customer service skills.
- Knowledge of health and safety regulations and building maintenance processes.
- Proficiency in housing management systems (e.g., Northgate, Orchard, or similar).