Repairs Administrator

Repairs Administrator

Posted 1 week ago by 1756372663

£19 Per hour
Undetermined
Hybrid
Bristol City Centre, Bristol

Summary: The Repairs Administrator role is a temporary position aimed at assisting a local Council with managing a backlog of work during a busy period. The successful candidate will utilize databases and CRM systems to schedule works for various tradespeople and ensure excellent customer service. This position offers hybrid working arrangements and requires strong administrative skills. The contract is for a minimum of three months based in Bristol, Southwest.

Key Responsibilities:

  • Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
  • Understanding Construction skillsets and geographical locations to effectively book works for residents
  • Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
  • Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
  • Respond to emergency repairs in a calm manner

Key Skills:

  • Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
  • Previously worked within social housing (Desired)
  • Possess strong administrative experience (Essential)

Salary (Rate): £19.02 per hour

City: Bristol

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Repairs Administrator

Temporary Contract, minimum 3 months

Bristol, Southwest

£15.06 - £19.02 per hour

Hybrid Working available

Sellick Partnership LTD are assisting a local Council with the recruitment of a Repairs Administrator to join their team on a temporary basis assisting with a backlog of work during a busy period

Duties of the Repairs Administrator:

  • Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
  • Understanding Construction skillsets and geographical locations to effectively book works for residents
  • Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
  • Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
  • Respond to emergency repairs in a calm manner

Essential requirements of the Repairs Administrator:

  • Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
  • Previously worked within social housing (Desired)
  • Possess strong administrative experience (Essential)

If you feel you are suited to the Repairs Administrator role then please apply now, for further information then please contact Harry Rigby at the Sellick Partnership Derby office

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.