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Repairs Administrator
Posted 1 week ago by 1752913872
£18 Per hour
Undetermined
Hybrid
Bristol City Centre, Bristol
Summary: The Repairs Administrator role involves supporting a local Council by managing a backlog of work related to repairs during a busy period. The position is temporary, lasting a minimum of 18 months, and offers hybrid working arrangements. The administrator will utilize databases and CRM systems to schedule works for various tradespeople while ensuring excellent customer service. Essential requirements include strong administrative experience and familiarity with social housing or construction settings.
Key Responsibilities:
- Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
- Understanding Construction skillsets and geographical locations to effectively book works for residents
- Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
- Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
- Respond to emergency repairs in a calm manner
Key Skills:
- Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
- Previously worked within social housing (Desired)
- Possess strong administrative experience (Essential)
Salary (Rate): £17.50 per hour
City: Bristol
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Repairs Administrator
Ongoing Temporary Contract - Minimum 18 months
Bristol, Southwest
£14.60 - £17.50 per hour
Hybrid Working available
Sellick Partnership LTD are assisting a local Council with the recruitment of a Repairs Administrator to join their team on a temporary basis assisting with a backlog of work during a busy period
Duties of the Repairs Administrator:
- Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
- Understanding Construction skillsets and geographical locations to effectively book works for residents
- Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
- Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
- Respond to emergency repairs in a calm manner
Essential requirements of the Repairs Administrator:
- Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
- Previously worked within social housing (Desired)
- Possess strong administrative experience (Essential)
If you feel you are suited to the Repairs Administrator role then please apply now, for further information then please contact Harry Rigby at the Sellick Partnership Derby office
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.