Summary: The Rents Administrator role involves supporting the rents team by verifying Universal Credit claims and managing account credits. The position requires attention to detail and the ability to handle administrative tasks efficiently, especially during peak times. The successful candidate will maintain accurate records and assist with various administrative duties related to rent arrears. This is a temporary position based in Manchester, requiring 35 hours of work per week.

Key Responsibilities:

• Support the Rent Specialists in peak times, including the verification of Universal Credit claims
• Manage credits on accounts to ensure refunds, transfers, or adjustments are completed promptly
• Request direct rent payments from the universal credit landlord portal
• Keep accurate records of all customer interactions and any advice given
• Support the Rent arrears officers with all ad hoc administration

Key Skills:

• Essential experience of detailed administration and recording procedures
• Experience of using Microsoft Office or similar
• Ability to complete tasks accurately and timely under pressure

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other