About the Role
London Council is seeking an experienced Rent Accounting & Finance Officer to join their housing finance team on an ongoing temporary basis. This is an excellent opportunity to contribute to a high-performing service supporting residents and ensuring accurate rent accounting across mixed tenure housing stock.
This role offers a hybrid working arrangement and requires someone who can hit the ground running, delivering accurate financial administration and excellent customer service.
Key Responsibilities
- Administer rent accounting processes with efficiency and accuracy, including:
- Raising invoices
- Producing and dispatching energy bills
- Manage and update rent accounts for mixed tenure housing stock
- Process rent debit changes, including:
- Annual rent increases/decreases
- Service charge adjustments
- Water rate charges
- Maintain and update the Housing Management System, including:
- Lettings, voids, and tenancy amendments
- Successions and mutual exchanges
- Debit/credit adjustments and property updates
- Ensure data integrity by liaising with internal teams (e.g. Housing Operations) and external stakeholders such as Housing Benefits
- Provide comprehensive housing and financial administrative support to the wider housing service
Customer Service Focus
- Deliver a high standard of customer service
- Take ownership of queries and resolve issues effectively
- Promote self-service options while supporting vulnerable customers
What We’re Looking For
- Previous experience in rent accounting / housing finance within a local authority or housing association
- Strong knowledge of housing management systems
- Excellent attention to detail with financial data
- Ability to manage high-volume workloads in a fast-paced environment
- Confident communicator with strong customer service skills
Why Apply?
- Immediate start available
- Ongoing contract with potential for extension
- Competitive hourly rates
- Hybrid working flexibility
- Work with a reputable London borough
Rate:
£28/hour
Location:
Wembley
IR35 Status:
Not specified
Remote Status:
Hybrid
Industry:
Finance & Strategy
Seniority Level:
Mid-Level