Negotiable
Outside
Remote
USA
Summary: The role of Zuora Senior Developer involves analyzing and improving workflows related to credit memos, as well as performing data cleanup tasks such as writing off unpaid invoices and unapplied credit memos. The position requires expertise in Zuora product configuration and billing processes, with a focus on subscription management. This is a remote position for a 12-month contract, classified as outside IR35.
Key Responsibilities:
- Analyze existing workflows/processes that create credit memos, focusing on issues related to cancellation dates.
- Detail credit memos from Churn Manager cancellation amendments and correct issues with cancellation dates.
- Monitor results from cleanup efforts to ensure no new invalid/unapplied credit memos.
- Identify and write off unpaid or partially paid invoices, including digital customers and old Direct/Partner invoices.
- Create and apply credit memos to invoices and cancel active subscriptions if necessary.
- Identify and write off unapplied credit memos and cancel active subscriptions if necessary.
Key Skills:
- Certified Zuora Admin and other technical certifications, with expertise in workflow management.
- Expert level skill in Zuora product configuration, billing, and finance settings with over 10+ years of experience.
- Expert in Zuora Billing, Subscription Management, Payments, Integration, and Billing/Finance configuration with 5+ years of experience.
- 5+ years' experience in implementations of Quote to Cash, CPQ, and Billing.
- Zuora Subject Matter Expert on Subscription Business Model and Consumption Subscription Billing.
- Experience working for consulting partners.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Workflow Management
- Workflows: Analyze Existing Workflows/processes which create credit memos - considering analysis largely completed; recent issues primarily all due to cancellation date
- Workflows: Detail: Credit Memos from Churn Manager cancellation amendment - correct issue with incorrect cancellation date on cancel amendments causing improper credit memos.
- Workflows: Monitor Results from Cleanup effort - lightweight temporary monitoring to ensure no new invalid/unapplied CMs
Data Cleanup
Cleanup: Write off Unpaid invoices or partially paid invoices
Identify list of invoices/accounts ( )
Includes digital customers/invoices
Includes old Direct/Partner invoices that have transferred to Oracle but remain open in Zuora
Write off invoice, by creating and applying credit memo to the invoice. ( )
Cancel subscription(s) if still active ( )
Cleanup: Write off unapplied credit memos
Identify list of credit memos/accounts ( )
Write off credit memo ( )
Cancel Subscription(s) if still active ()
- Certified Zuora Admin and other technical certifications as well as expert in Workflow management
- Expert level skill in Zuora product configuration, billing, and finance settings with over 10+ years of experience.
- Expert in Zuora Billing, Subscription Management, Payments, Integration, Billing/Finance configuration,5+ years of Zuora Billing
- 5+ years' experience in implementations of Quote to Cash, CPQ, and Billing.
- Zuora Subject Matter Expert on Subscription Business Model and Consumption Subscription Billing
- Worked for consulting partners
Thanks and Regards,
Rajesh Miryala
Sr IT Recruiter.
Gemini Consulting Services
3636 S Geyer Rd # 270, St. Louis, MO 63127, United States
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