Zscaler Engineer

Zscaler Engineer

Posted Today by Experis UK

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Negotiable
Inside
Remote
London, England, United Kingdom
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Authentications Automation Cloud Computing Cloud Technology Domain Name System (DNS) Servers Enterprise Security Information Technology Infrastructure Library Microsoft Azure Security Information And Event Management (SIEM) Single Sign-On (SSO) SSL Security Stakeholder Management System For Cross-Domain Identity Management (SCIM)

Summary: The Zscaler Engineer is responsible for managing and supporting the organization's Zscaler deployment, focusing on operations, security, and user access. This role involves collaboration with Network and IDAM teams to ensure effective service delivery and compliance. The engineer will also troubleshoot issues and recommend improvements to the existing architecture. The position is fully remote and initially for a duration of three months.

Key Responsibilities:

  • Review and document the existing Zscaler architecture, traffic flows, authentication methods, and integrations.
  • Maintain day-to-day operations including monitoring logs, managing policies, and supporting user/device onboarding.
  • Troubleshoot ZIA/ZPA issues such as connectivity, authentication failures, Zscaler Client Connector behaviour, and policy-related blocks.
  • Collaborate closely with the Network team on traffic routing, GRE/IPsec tunnels, DNS, SD-WAN, and connectivity optimisation.
  • Partner with the IDAM team on SSO/SAML integrations, SCIM provisioning, identity policies, and certificate/SSL requirements.
  • Produce operational and compliance reports covering user activity, threats, tunnel health, and usage patterns.
  • Support integrations with SIEM, security tools, and identity platforms.
  • Assist with audits, security reviews, and adherence to enterprise security standards.
  • Recommend improvements, maintain configuration hygiene, and track new Zscaler features.

Key Skills:

  • Hands-on experience administering Zscaler ZIA and/or ZPA.
  • Strong knowledge of Zero Trust, DNS/HTTPS, SSL inspection, GRE/IPsec tunnels, and SSO integrations (Azure AD/Okta).
  • Experience troubleshooting network, identity, and policy-driven issues.
  • Ability to work effectively with Network and IDAM teams to resolve cross-domain issues.
  • Good documentation and communication skills.
  • Zscaler certifications (ZCCA-IA, ZCCA-PA, ZCP) preferred.
  • Experience with SD-WAN, identity platforms, automation (PowerShell/Python), and ITIL processes preferred.
  • Background in network or cloud security preferred.
  • Strong analytical and problem-solving capabilities.
  • Clear communication with both technical and non-technical stakeholders.
  • Self-motivated, detail-oriented, and able to work independently across UK/India teams.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role Title: Zscaler Engineer

Location: Fully Remote

Duration: 3 Months Initially

Rate: £520p/d via Umbrella

Clearance: BPSS

Role Description

The Zscaler Engineer is responsible for understanding, operating, and supporting the organisation's existing Zscaler deployment (ZIA/ZPA). The role focuses on reviewing the current implementation, maintaining day-to-day operations, and ensuring secure, reliable access for users and applications. The engineer will work closely with the Network and IDAM teams to maintain aligned and secure services.

Key Responsibilities

  • Review and document the existing Zscaler architecture, traffic flows, authentication methods, and integrations.
  • Maintain day-to-day operations including monitoring logs, managing policies, and supporting user/device onboarding.
  • Troubleshoot ZIA/ZPA issues such as connectivity, authentication failures, Zscaler Client Connector behaviour, and policy-related blocks.
  • Collaborate closely with the Network team on traffic routing, GRE/IPsec tunnels, DNS, SD-WAN, and connectivity optimisation.
  • Partner with the IDAM team on SSO/SAML integrations, SCIM provisioning, identity policies, and certificate/SSL requirements.
  • Produce operational and compliance reports covering user activity, threats, tunnel health, and usage patterns.
  • Support integrations with SIEM, security tools, and identity platforms.
  • Assist with audits, security reviews, and adherence to enterprise security standards.
  • Recommend improvements, maintain configuration hygiene, and track new Zscaler features.

Required Skills & Experience

  • Hands-on experience administering Zscaler ZIA and/or ZPA.
  • Strong knowledge of Zero Trust, DNS/HTTPS, SSL inspection, GRE/IPsec tunnels, and SSO integrations (Azure AD/Okta).
  • Experience troubleshooting network, identity, and policy-driven issues.
  • Ability to work effectively with Network and IDAM teams to resolve cross-domain issues.
  • Good documentation and communication skills.

Preferred Qualifications

  • Zscaler certifications (ZCCA-IA, ZCCA-PA, ZCP).
  • Experience with SD-WAN, identity platforms, automation (PowerShell/Python), and ITIL processes.
  • Background in network or cloud security.

Soft Skills

  • Strong analytical and problem-solving capabilities.
  • Clear communication with both technical and non-technical stakeholders.
  • Self-motivated, detail-oriented, and able to work independently across UK/India teams.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

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