Zoho Analytics Specialist - Outside IR35 - UK Based
Posted 1 week ago by Gigged.AI
Negotiable
Outside
Remote
Scotland, United Kingdom
Summary: The role of Zoho Analytics Specialist involves designing, building, and optimizing reporting dashboards within Zoho Analytics for a client in the IT sector. This part-time, outcome-based position requires expertise in data architecture and reporting, with a focus on service desk metrics. The specialist will work remotely, with occasional on-site meetings, to support the client's data and reporting needs. The position is classified as outside IR35, pending final determination.
Key Responsibilities:
- Develop and implement reporting dashboards in Zoho Analytics based on business requirements.
- Integrate and model data from internal systems containing historical information.
- Lead the initial phase focusing on technical service desk and support reporting.
- Provide guidance on best practices for data structure, reporting, and visualization within Zoho Analytics.
- Identify opportunities to expand reporting capabilities across other internal systems.
- Collaborate with internal stakeholders to gather requirements and validate outputs.
- Offer training, knowledge transfer, and documentation for ongoing internal use.
Key Skills:
- Proven experience building dashboards and data models in Zoho Analytics.
- Strong understanding of data architecture, ETL processes, and system integrations.
- Ability to translate business needs into clear reporting outputs.
- Experience working with service desk or technical support data (preferred).
- Excellent communication and stakeholder-management skills.
- Ability to work independently with minimal direction.
Salary (Rate): undetermined
City: Scotland
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Gigged.AI is a freelance talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment with one of our clients for a Zoho Analytics Specialist - Outside IR35 - UK Based If interested then you must submit a proposal through the Gigged.AI website for this gig. You can do so here - https://app.gigged.ai/ We are seeking an experienced Zoho Analytics Consultant to design, build, and optimise reporting dashboards within Zoho Analytics - the initial ask is for reporting on our service desk. This fractional role is ideal for a specialist who can work flexibly on a part-time basis to support our growing data and reporting needs.
Engagement Type: Outcome based Commitment: Part-time, a couple of days per week or as needed to deliver milestone Location: Remote (with options for occasional on-site meetings if required) Start Date: As soon as available IR35: Outside (pending final determination)
Key Responsibilities
- Develop and implement reporting dashboards in Zoho Analytics based on business requirements.
- Integrate and model data from our internal systems, which contain several years of historical information.
- Lead the initial phase focusing on technical service desk and support reporting, ensuring clear visibility of key performance metrics.
- Provide guidance on best practices for data structure, reporting, and visualisation within Zoho Analytics.
- Identify opportunities to expand reporting capabilities across other internal systems using the same analytics platform.
- Collaborate with internal stakeholders to gather requirements, validate outputs, and iterate on dashboards.
- Offer training, knowledge transfer, and documentation to support ongoing internal use.
Requirements
- Proven experience building dashboards and data models in Zoho Analytics.
- Strong understanding of data architecture, ETL processes, and system integrations.
- Ability to translate business needs into clear reporting outputs.
- Experience working with service desk or technical support data (preferred).
- Excellent communication and stakeholder-management skills.
- Ability to work independently with minimal direction.