Zoho Analytic Reporting Specialist - Outcome based - Outside IR35 - UK Based

Zoho Analytic Reporting Specialist - Outcome based - Outside IR35 - UK Based

Posted 1 week ago by Gigged.AI

Negotiable
Outside
Remote
United Kingdom

Summary: The role of Zoho Analytic Reporting Specialist involves designing, building, and optimizing reporting dashboards within Zoho Analytics, primarily focusing on service desk reporting. This part-time, outcome-based position is ideal for a flexible specialist who can support the company's growing data and reporting needs. The engagement is remote, with occasional on-site meetings as required. The role is classified as outside IR35, pending final determination.

Key Responsibilities:

  • Develop and implement reporting dashboards in Zoho Analytics based on business requirements.
  • Integrate and model data from internal systems containing several years of historical information.
  • Lead the initial phase focusing on technical service desk and support reporting, ensuring clear visibility of key performance metrics.
  • Provide guidance on best practices for data structure, reporting, and visualisation within Zoho Analytics.
  • Identify opportunities to expand reporting capabilities across other internal systems using the same analytics platform.
  • Collaborate with internal stakeholders to gather requirements, validate outputs, and iterate on dashboards.
  • Offer training, knowledge transfer, and documentation to support ongoing internal use.

Key Skills:

  • Proven experience building dashboards and data models in Zoho Analytics.
  • Strong understanding of data architecture, ETL processes, and system integrations.
  • Ability to translate business needs into clear reporting outputs.
  • Experience working with service desk or technical support data (preferred).
  • Excellent communication and stakeholder-management skills.
  • Ability to work independently with minimal direction.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Gigged.AI is a freelance talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment with one of our clients for an Zoho Analytic Reporting Specialist - Outcome based - Outside IR35 - UK Based If interested then you must submit a proposal through the Gigged.AI website for this gig. You can do so here - https://app.gigged.ai/

Zoho Analytic Reporting Specialist

We are seeking an experienced Zoho Analytics Consultant to design, build, and optimise reporting dashboards within Zoho Analytics - the initial ask is for reporting on our service desk. This fractional role is ideal for a specialist who can work flexibly on a part-time basis to support our growing data and reporting needs.

Engagement Type: Outcome based

Commitment: Part-time, a couple of days per week or as needed to deliver milestone

Location: Remote (with options for occasional on-site meetings if required)

Start Date: As soon as available

IR35: Outside (pending final determination)

Budget: £8500 (guidance needed on this per milestone)

Key Responsibilities

  • Develop and implement reporting dashboards in Zoho Analytics based on business requirements.
  • Integrate and model data from our internal systems, which contain several years of historical information.
  • Lead the initial phase focusing on technical service desk and support reporting, ensuring clear visibility of key performance metrics.
  • Provide guidance on best practices for data structure, reporting, and visualisation within Zoho Analytics.
  • Identify opportunities to expand reporting capabilities across other internal systems using the same analytics platform.
  • Collaborate with internal stakeholders to gather requirements, validate outputs, and iterate on dashboards.
  • Offer training, knowledge transfer, and documentation to support ongoing internal use.

Requirements

  • Proven experience building dashboards and data models in Zoho Analytics.
  • Strong understanding of data architecture, ETL processes, and system integrations.
  • Ability to translate business needs into clear reporting outputs.
  • Experience working with service desk or technical support data (preferred).
  • Excellent communication and stakeholder-management skills.
  • Ability to work independently with minimal direction.