Workforce Application Consultant (Technical/Functional) :: Remote
Posted Today by Bright Sol
Negotiable
Undetermined
Remote
Remote
Summary: This role as a Workforce Application Consultant involves configuring the WorkForce Suite and providing both technical and functional expertise to ensure quality delivery to clients. The consultant will work remotely with clients across the US, Canada, and Brazil, and may have opportunities for contract extension. Key responsibilities include leading a team, conducting testing, and providing training to clients. The position requires strong communication skills and a solid background in configuration and support experience.
Key Responsibilities:
- Configure the WorkForce Suite based on customer specifications, including setup functions, screen layouts, workflows, and calculations.
- Lead and mentor a team of consultants, ensuring quality delivery and meeting client requirements.
- Write complex formulas using mathematical and programming skills.
- Conduct unit and system testing of configured applications.
- Collaborate with team members to meet project deadlines.
- Provide configuration training to clients as needed.
- Assist clients with data loading and system initialization for go-live activities.
- Respond promptly and professionally to customer requirements.
- Participate in resource allocation calls, meetings with client leadership, and catch-up meetings with the client.
- Act as a liaison between clients and team members, ensuring effective communication and addressing concerns proactively.
- Review team members' work for quality and accuracy.
- Complete other responsibilities as agreed upon by the client and management.
Key Skills:
- 5 to 7 years of hands-on configuration and support experience.
- Ability to train and mentor team members.
- Strong communication and collaboration skills.
- Experience with Business Intelligence tools.
- PT-101 & PT-102 certifications.
- Experience with PT-103 certification.
- Experience in client-facing roles.
- Knowledge of workforce management systems.
Salary (Rate): £85 yearly
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Workforce Application Consultant (Technical/ Functional)
Remote Role - USA
Introduction
This role involves configuring the WorkForce Suite, providing technical and functional expertise, and ensuring quality delivery to clients. The consultant will work remotely with clients in the US, Canada, and Brazil, with the possibility of contract extension.
Responsibilities
- Configure the WorkForce Suite based on customer specifications, including setup functions, screen layouts, workflows, and calculations.
- Lead and mentor a team of consultants, ensuring quality delivery and meeting client requirements.
- Write complex formulas using mathematical and programming skills.
- Conduct unit and system testing of configured applications.
- Collaborate with team members to meet project deadlines.
- Provide configuration training to clients as needed.
- Assist clients with data loading and system initialization for go-live activities.
- Respond promptly and professionally to customer requirements.
- Participate in resource allocation calls, meetings with client leadership, and catch-up meetings with the client.
- Act as a liaison between clients and team members, ensuring effective communication and addressing concerns proactively.
- Review team members'''' work for quality and accuracy.
- Complete other responsibilities as agreed upon by the client and management.
Requirements
Required Skills:
- 5 to 7 years of hands-on configuration and support experience.
- Ability to train and mentor team members.
- Strong communication and collaboration skills.
- Experience with Business Intelligence tools.
- PT-101 & PT-102 certifications.
Preferred Skills:
- Experience with PT-103 certification.
- Experience in client-facing roles.
- Knowledge of workforce management systems.