Workday US Payroll Support
Posted 4 days ago by 1751689396
Negotiable
Outside
Remote
USA
Summary: The Workday US Payroll Support role involves providing expert guidance and configuration support for clients using the Workday solution. The position requires collaboration with clients to understand their business needs, assist in data conversion, and ensure successful project outcomes. The consultant will also mentor other team members and maintain strong client relationships while staying updated on industry best practices. This is a remote position with a focus on delivering exceptional customer service and project alignment.
Key Responsibilities:
- Understand client business requirements and configure the Workday solution.
- Demonstrate configurations through prototype building and assist clients in testing the Workday solution.
- Help convert legacy data into Workday.
- Assist the Integration Consulting team in configuring and testing integrations between Workday and third-party/custom solutions.
- Utilize Workday's Implementation Methodology on all client engagements.
- Ensure clients leverage Workday's proven solutions.
- Mentor and share product knowledge with other consultants.
- Deliver successful project outcomes and foster lasting client relationships.
- Act as a consultant on multiple client engagements with limited direction.
- Provide guidance throughout design, configuration, and prototype phases; assist clients with testing and production efforts.
- Partner with Engagement Managers to keep them informed of project status and changes.
- Collaborate with cross-functional counterparts for clear communication and project alignment.
- Maintain accurate forecasts in a timely manner.
- Serve as a Subject Matter Expert for the Sales team during presentations, demos, and LOEs.
- Stay updated on industry knowledge, Workday enhancements, and advise on best practices.
- Build strong client relationships through trust and exceptional customer service.
Key Skills:
- Expertise in Workday configuration and implementation.
- Strong understanding of client business requirements.
- Experience in data conversion and integration testing.
- Ability to mentor and share knowledge with team members.
- Excellent communication and collaboration skills.
- Proficiency in project management and maintaining forecasts.
- Subject Matter Expert in Workday best practices.
- Strong customer service orientation.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role: Workday US Payroll Support Location: REMOTE Duration: 4+ month
Key Responsibilities:
Perform the following on a client engagement: understand client business requirements, configure the Workday solution, demonstrate the configurations through the building of prototype configuration, assist the client in testing the Workday solution.
Work with the client to help convert legacy data into Workday.
Assist the Integration Consulting team in helping to configure and test integrations between Workday and 3rd party/custom solutions.
Understand Workday s Implementation Methodology and use it on all client engagements.
Ensure the client takes advantage of Workday's proven solutions.
Mentor and share product knowledge with other consultants.
Help deliver successful project outcomes and lasting client relationships.
Act as a consultant on multiple client engagements with limited direction
Understand client business requirements and provide guidance throughout design, configuration, and prototype; and assist clients with testing and move to production efforts
Partner with Engagement Managers to keep them informed of project status, changes, etc.
Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment
Accurately maintain forecast in a timely manner
Partner with the Sales team and serve as a Subject Matter Expert while assisting with sales presentations, demos, and LOEs
Stay up to date on industry knowledge, Workday enhancements, and be able to advise on Workday best practices
Build strong relationships with clients, gained through trust and exceptional customer service.