Windows/ VMWare Admin
Posted 1 week ago by 1751164466
Negotiable
Outside
Remote
USA
Summary: The Windows/VMWare Admin role is focused on managing and maintaining Windows infrastructure both on-premises and in the Azure public cloud. The position requires extensive experience in virtualization, cloud services, and server management, along with strong troubleshooting and communication skills. The candidate will be responsible for ensuring system uptime, applying security patches, and providing support for escalated issues. This is a remote contract position based in the USA, classified as outside IR35.
Key Responsibilities:
- Manage and maintain Windows infrastructure in on-premises locations and Azure public cloud.
- Oversee VMware vSphere virtualization, vROPS, VCF environment, and HyperConverged Nutanix.
- Manage Windows SQL and File Server Cluster, DNS, DHCP services, and Active Directory.
- Coordinate hardware-related issues with third parties and OEMs, applying patches/upgrades using SCCM.
- Ensure maximum uptime according to SLA and update server checklist & inventory.
- Install, configure, and maintain Windows Operating System.
- Troubleshoot clusters and related issues in a SAN environment.
- Provide support for on-call escalations and root cause analysis.
- Resolve tickets within agreed SLA and adhere to quality standards and company policies.
- Work on value-adding activities such as knowledge base updates and training.
Key Skills:
- 10+ years of total experience with 1-2 years in Azure Cloud.
- Azure Cloud Certified, MSCE/VMware Certified.
- Hands-on experience with VMware SDDC, vSAN, vROPS, VCF, and HyperConverged solutions.
- Strong knowledge of DNS/DHCP servers and troubleshooting hardware and OS issues.
- Experience with OEM hardware (DELL/Cisco/HP/IBM) and remote connectivity tools.
- Scripting skills in batch, PowerShell, etc.
- Experience with patching tools (WSUS, SCCM/Big Fix) and antivirus tools.
- Excellent verbal and written communication skills.
- Strong customer handling skills and ability to manage unforeseen situations.
- Bachelor's degree required, master's degree preferred.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role :- Windows/VMWare Admin
Location:- Remote, USA
Contract
Responsibilities:-
"Total Experience = 10+ Yrs. Azure Cloud Experience= 1-2 Yrs. Certification : Azure Cloud Certified.
Compute - Wintel (L2) Responsibilities Manage and Maintain Windows Infrastructure in On-premises locations and Public Cloud (azure)
Manage and Maintain VMware vSphere Virtualization, vROPS, VCF Environment Manage and Maintain HyperConverged Nutanix Manage and Maintain Windows SQL and File Server Cluster
Manage and Maintain DNS, DHCP services on Windows Server environment, Active Directory.
Manage Hardware Related issues and coordinate with Third Party and OEMs Applying patches/upgrades to maintain security level using SCCM
Ensure maximum uptime according to the SLA Update Server checklist & Inventory
Understanding of Multi-geo support environment Skill Requirements Installing, configuring and maintaining Windows OpreatingSystem
Hands on experience for VMware SDDC, vSAN, vROPS, VCF Hands on experience for HyperConverged Solution Nutanix Strong in File and Print Server Management Patch administration and deployment Fine-tune the Windows Operating system for optimal performance Troubleshooting Clusters and related issues in a SAN environment
Should have good knowledge & troubleshooting skills on MS Clusters In-Depth knowledge of Dns/DHCP servers Troubleshooting Hardware and Operating system related issue Should have worked with OEM hardware (DELL/Cisco/HP/IBM/Chassis), & remote connectivity tools
Should have worked on Azure Iaas Infra Scripting skills - batch, PowerShell, etc.
Should have worked with more than one patching Tool (WSUS & SCCM/Big Fix) & antivirus tools Soft Skills
Excellent communication and conversation skills (Verbal and Written)Good documentation skills
Should have a great customer handling skills Able to handle unforeseen situations
High level of acceptance Can drive HCL s value and its methodology
Years of Experience 3+ Certification Requirement MSCE/VMware Certified & Cloud Certified as an Added advantage
Education Requirement Bachelors degree required, masters degree preferred"
(1.) To provide support for on call escalations and doing root cause analysis of given issue
(2.) To independently resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards, regulatory requirements and company policies
(4.) Work on value adding activities such Knowledge base update & management, Training s, coaching analysts
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases