Windows Infrastructure Engineer/Architect

Duties and Responsibilities: Required Qualifications

• Bachelor’s degree in computer science, information systems, engineering, or a related technical field, and eight (8) or more years of progressive Windows Infrastructure Engineer/Architect experience OR Master’s degree in a related field and at least 6 years of relevant experience in above areas. Equivalent additional experience may substitute for the degree.
• A minimum of six (6) years of experience in cloud operations, engineering, or related field.
• A minimum of three (3) years performing at a senior and lead level with design and architecture ownership for an enterprise Windows environment.
• Familiarity with federal compliance (NIST, FISMA, FedRAMP) and CIS 4.0 controls.
• Significant experience designing, operating and maintaining Microsoft Azure environments to include Zero Trust, hybrid cloud, and cross-domain architectures in mission environments.
• Experience with the configuration, deployment, and management of Microsoft Entra ID / Azure AD for centralized identity, single sign-on (SSO), and role-based access control (RBAC) across Azure tenants and subscriptions.
• Demonstrated experience with the integration of federated identity solutions with AWS Identity Center, Entra, or on-premises Active Directory.
• Develop and enforce Azure governance frameworks, including Azure Policy, Management Groups, and Blueprints, ensuring alignment with Zero Trust and least-privilege principles.
• Experience with Azure Monitor and cost optimization strategies.
• Deep expertise in Microsoft Azure architecture, Microsoft Entra ID and on-prem interoperability.
• Familiarity with orchestration tools like Ansible, Chef, or Puppet for configuration management and ability to implement Continuous Integration/Continuous Deployment (CI/CD) pipelines for cloud infrastructure provisioning and deployment automation.
• Ability to script in one more of the following computer languages Python, Bash, Visual Basic or PowerShell.
• Strong understanding of federated identity, modern authentication protocols (SAML, OIDC, OAuth 2.0), and cross-cloud authentication mechanisms.
• Deep expertise in Microsoft Azure architecture, Microsoft Entra ID and on-prem interoperability.
• Hands on experience with and knowledge of networking concepts (DNS, VPNs, load balancers, etc.) and cloud-based networking configurations.
• Configure, maintain and upgrade 2019, 2022, & 2025 servers operating systems by performing system administration tasks related to:
• Microsoft Application installation and maintenance
• 3rd Party software installation and maintenance
• Configure, maintain and upgrade physical and virtual server installations in FTC datacenters, to include:
• OS installation and configuration
• Out of Band management configuration (iLO, etc.)
• Hardware installation/maintenance (network adapter, memory, hard drives, etc.)
• RAID Configuration
• Network adapter configuration
• SCSI and Fiber Channel configuration
• Experience and ability to immediately contribute to Automation Tasks and Infrastructure-as-Code tools and templates.
• Provide experience designing, deploying, and maintaining Active Directory Certificate Services (AD CS) / PKI environments.
• Applied knowledge of system security engineering, including CIS and STIG hardening, vulnerability management, and federal compliance frameworks (FISMA, NIST SP 800-53).
• Extensive experience with Visio or other networking diagram tools and solid understanding of Networking principles.
• Excellent troubleshooting skills with the ability to resolve complex technical issues in a timely manner.
• Strong problem-solving skills and ability to conduct root cause analysis.
• Actively participate in the process of reviewing and improving operational processes, procedures, technology, and documentation. Support the program team in efforts to improve service delivery to the FTC. Adopt program directed procedural changes, process changes, and tool changes as required for the role.
• Perform work activities in accordance with program processes, procedures, and service level agreements.
• Support other anticipated requirements that will emerge and are reasonably aligned to the role supporting server elements of the infrastructure.
• Demonstrated ability to complete technical projects independently, with strong organizational skills and attention to detail.
• Create, monitor and drive to resolution change requests and trouble tickets for service level changes that affect Windows Servers and applications installed on Windows servers.
• Excellent written and verbal communication skills. This includes drafting SOPs and technical documentation as well as communication with senior program and customer leadership.
• Must be able to present designs, plans, courses of action, and analyses of alternatives to technical leadership personnel and boards for approvals.
• ITIL4 experience.
• ServiceNow experience and review incoming ServiceNow tickets and work to resolve any incident tickets and service requests as assigned for:

Server builds

Server configuration changes

Windows Permissions changes

File Server ACL changes

Application maintenance for:

Symantec Endpoint Protection (Servers)

Carbon Black Protection (Servers)

DNS/DHCP Updates

Active Directory (including Group Policy Objects)

Required Certifications

• Microsoft Certified Azure Administrator Associate certification (AZ-104).
• Current DoD 8570/8140 baseline certification appropriate for Intermediate System Administrator roles (e.g., Security+, GSEC, SSCP, or equivalent).

Preferred Certifications

• Any other certifications in support of the stated work scope requirements.