Windchill Product Analyst (IT Lead)

Role Description

The Product Analyst (PA) IT Lead for MedTech R&D Product Lifecycle Management is responsible for leading the delivery of sustaining system updates for the enterprise-wide PLM platform, PTC Windchill.

This role requires a deep functional understanding of the PLM system solution and data architecture to enable the digital thread of product data to external systems and data consumers.

Required Qualifications

• At least 10 years of PLM domain experience.
• At least 5 years of experience delivering technical solutions for business problems by driving decisions and alignment between business and technical partners.
• At least 5 years of experience with PLM in the Medical Devices industry.
• At least 5 years of experience with PTC Windchill PDMLink / ProjectLink.
• At least 3 years of experience with PTC Windchill MPMLink.
• At least 2 separate instances of implementing a Windchill-ERP integration.
• At least 1 year of experience with basic/practical knowledge of relational database architectures and the ability to query Oracle databases using SQL statements.
• Experience leading a globally distributed and remote team.
• Strong understanding and experience in Software Development Life Cycle (SDLC) processes and Agile methodologies (e.g., Scrum, SAFe).
• Ability to communicate technical concepts to non-technical partners and lead and empower teams to deliver.
• Effective interpersonal, verbal, and written communication skills with cross-functional and global teammates, partners, and stakeholders.
• Independent working style, with the ability to deliver results with minimal supervision.
• Ability to shift between multiple initiatives/projects the team is working to deliver.

Key Responsibilities

• Understand user challenges and system opportunities; translate them into detailed user stories, requirements, and bugs. Provide supporting documentation such as process flows, mockups, and system-specific functional design guidance.
• Evaluate requests for technical feasibility and alignment with the existing solution architecture.
• Generate fit/gap analysis based on the current state of the system and business processes against proposed requirements or business use cases.
• Lead a squad as the Product Analyst (PA) by setting priorities, defining scope, and communicating the future roadmap/vision to developers, testers, and globally distributed stakeholders.
• Educate partners on PLM capabilities and data architecture to develop a clear understanding across parties during requirement and solution definition.
• Drive production system issues toward actionable next steps that resolve and/or mitigate problems affecting business operations. Partner with technical and business teams to comprehensively analyze root causes and impacts and generate holistic solutions.
• Partner with Product and Platform Product Managers to maintain a deep understanding of processes and priorities, align squad delivery with business value and needs, and reconcile backlog priorities with competing and disparate stakeholder requirements.

Essential Skills

• Windchill Product Analyst
• EIS PLM – Windchill Functional
• EIS PLM – Windchill Technical

Desirable Skills

• PTC Windchill PLM
• Medical Device PLM
• Windchill-ERP Integration
• Oracle SQL
• Agile / Scrum / SAFe

Experience Required: 8–10 years