Remote but must report onsite in Jackson, MS 10-12 days per month
Ability to attend in-person meetings and working sessions in Jackson, MS as required by the project schedule.
Position Description and Job Skill Set
Website Redevelopment Execution
Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.
Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board.
Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities.
ADA Title II & Accessibility Compliance
Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the DOM Legal and Compliance project stakeholders.
Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal DOM stakeholders.
Maintain documentation of compliance activities and communicate status to project leadership.
Web Governance & Change Management System
Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance.
Develop SOPs, training materials, and process documentation to support the governance model post-launch.
Coordinate with iTech resources on the technical workflow components of the change management system.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Stakeholder Engagement & Content Coordination
Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.
Translate program area needs into actionable guidance for the Tyler Technologies team.
Facilitate working sessions, content workshops, and review meetings with program area representatives.
Reporting & Communication
Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested.
Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager.
Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager.