Summary: The role of Sr IT Application Analyst involves supporting software programs across clinical and business functions, with a focus on Epic Healthy Planet, Compass Rose, and Cheers Campaign. The position requires strong analytical skills to manage system implementation and integration projects while acting as a liaison between various stakeholders. Candidates must possess certifications in at least two of the specified applications, with a preference for all three. Experience with ServiceNow and Azure DevOps is advantageous.

Key Responsibilities:

• Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle.
• Builds credibility and rapport with customers to understand their needs.
• Research requests to determine scope, size and impact.
• Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity.
• Maintains in-depth knowledge of existing systems and certification in the vended application.
• Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within client Clinic.
• Works on strategic projects with a Project Manager and manages small- to mid-sized operational projects independently.
• Works independently across multiple departments and divisions to accomplish goals.
• Creates test plans and evaluates current plans for improvement.
• Guides and advises less experienced business analysts and provides orientation and training for new employees.
• Maintains knowledge of current and emerging technologies that directly affect enterprise processes.
• Maintains awareness of overall enterprise architecture.
• May be required to provide 24/7 on-call support.

Key Skills:

• Experience with Epic Healthy Planet, Compass Rose, and Cheers Campaign.
• Certification in at least two of the specified applications.
• Strong analytical and problem-solving skills.
• Ability to manage projects independently.
• Experience with ServiceNow and Azure DevOps is a plus.
• Excellent communication and interpersonal skills.
• Knowledge of current and emerging technologies affecting enterprise processes.
• Bachelor's Degree with four years' experience or Associate's degree with six years' experience.

Salary (Rate): 72.00

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT