W2 - Sr IT Analyst/Programmer (Systems analysis, Communication, Customers, Healthcare IT) - Remote
Posted 2 weeks ago by 1754195980
Negotiable
Outside
Remote
USA
Summary: The role of Sr IT Analyst/Programmer involves performing daily triaging and resolution of ServiceNow tickets related to applications supported by the Image Management Systems unit. The position requires significant experience in systems analysis and healthcare IT, with a focus on effective communication and problem-solving. The analyst will work independently and collaboratively with technical staff and stakeholders to maintain and support multiple systems across client clinics. This is a fully remote position, providing necessary equipment for the role.
Key Responsibilities:
- Evaluates alternative approaches and presents recommendations to teams and unit leadership.
- Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.
- Maintains and supports multiple systems or complex software applications and their associated hardware at multiple client Clinic sites.
- Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
- Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
- Works effectively across departmental organizations gaining consensus of stakeholders.
- May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
- Acts as a liaison to client departments and vendors to adequately support the division's computing systems.
- Interfaces routinely with colleagues who may be located at any of the client Group practices to perform job responsibilities requiring virtual collaboration and partnership.
- May be required to provide 24/7 on-call support.
Key Skills:
- Experience working in healthcare technology.
- Exposure to managing both custom developed and vendor-supplied applications.
- Applies effective system design principles and software development methodologies.
- Demonstrated ability to multi-task among multiple complex assigned tasks/projects.
- Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.
- Evidence of project management skills.
- Possesses an objective and positive attitude with all tasks and projects.
- Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.
- Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Duties:
Scope: With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit
Requirements:
- Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand.
- Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit.
- Healthcare IT experience desired 100% remote; equipment will be provided
Job Summary: Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across client Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.
Job Responsibilities:
- Evaluates alternative approaches and presents recommendations to teams and unit leadership.
- Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.
- Maintains and supports multiple systems or complex software applications and their associated hardware at multiple client Clinic sites.
- Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
- Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
- Works effectively across departmental organizations gaining consensus of stakeholders.
- May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
- Acts as a liaison to client departments and vendors to adequately support the division's computing systems.
- Interfaces routinely with colleagues who may be located at any of the client Group practices to perform job responsibilities requiring virtual collaboration and partnership.
- May be required to provide 24/7 on-call support.
Skills: Required Skills & Experience:-See Education Section for Required Experience.
- Experience working in healthcare technology.
- Exposure to managing both custom developed and vendor-supplied applications.
- Applies effective system design principles and software development methodologies.
- Demonstrated ability to multi-task among multiple complex assigned tasks/projects.
- Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.
- Evidence of project management skills.
- Possesses an objective and positive attitude with all tasks and projects.
- Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.
- Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.
Preferred Skills & Experience:-N/A
Education: Required Education:-Bachelor's degree and three (3) years' experience, including one (1) year demonstrated technical experience.OR-Associate's degree and seven (7) years' experience, including one (1) year demonstrated technical experience.
Preferred Education:-Master's degree in applicable field.
Schedule Notes: Scope: With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit Requirements: -Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand. -Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit. -Healthcare IT experience desired 100% remote; equipment will be provided
Hours Per Day: 8.00
Hours Per Week 40.00
Pay rate: $/hr on W2.