We are looking for experienced ServiceNow SecOps Analysts with hands-on experience in Vulnerability Response (VR) and/or Security Incident Response (SIR). The ideal candidates should have a strong understanding of vulnerability management, security incident handling, and remediation coordination.
Key Responsibilities
- Monitor and manage vulnerabilities using ServiceNow SecOps.
- Analyze vulnerability findings from Qualys, Tenable, or Rapid7.
- Prioritize vulnerabilities based on risk, CVSS scores, and business impact.
- Coordinate patching and remediation with infrastructure and security teams.
- Track remediation activities and ensure SLA compliance.
- Investigate and manage security incidents using ServiceNow SIR.
- Work with SIEM/EDR alerts and incident response workflows.
- Support change management and maintain security reports and dashboards.
Required Skills
- 3–5+ years of experience in cybersecurity or security operations.
- Hands-on experience with ServiceNow SecOps (VR and/or SIR).
- Strong knowledge of vulnerability management and remediation.
- Experience with Qualys, Tenable, or Rapid7.
- Understanding of SIEM, EDR, and security incident response.
- Familiarity with ITSM, CMDB, and change management.
- Good communication and problem-solving skills.