Voice Product Owner Job Description
10+ years of relevant Product Owner/Product Management experience, with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
Lead business discovery independently, translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
Own end-to-end product delivery, from discovery and backlog management through implementation, launch, and continuous optimization.
Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
Key differentiator:
- Hands-on knowledge of Agentic Voice / Voice AI implementations, including AI-driven voice agents and conversational experiences
- Experience with Voice Intelligence and voice prompt engineering, including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.
Self-driven with strong communication, stakeholder management, and interpersonal skills
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Product Management
Seniority Level:
Senior