Veeva Vault CRM Solutions Architect

Required skills

• 7+ years of experience designing, implementing, architecting, or supporting CRM solutions, preferably within the life sciences industry.
• 5+ years of experience with Veeva CRM and/or Veeva Vault CRM, with strong hands-on knowledge of CRM architecture and implementation.
• Demonstrated expertise with Veeva Vault CRM and the ability to lead solution architecture for complex implementations and enhancements.
• Experience with Salesforce Life Sciences Cloud and/or Salesforce Health Cloud is highly desirable.
• Experience with Salesforce Marketing Cloud and its role within an omnichannel CRM ecosystem is highly desirable.
• Experience supporting or modernizing legacy Veeva CRM environments.
• Strong understanding of CRM integrations, APIs, data flows, and enterprise integration patterns.
• Experience working with CRM-related MDM, data warehouse/data lake, analytics, and commercial technology ecosystems is a plus.
• Experience conducting business requirements, process design, and solution architecture workshops with client stakeholders.
• Ability to translate complex business requirements into practical, scalable technical and functional solutions.
• Strong understanding of life sciences commercial processes and the unique requirements of pharmaceutical and biotechnology organizations.
• Experience leading or mentoring CRM configuration, development, and integration resources.
• Strong client-facing consulting skills, including presentations, solution recommendations, executive communication, and stakeholder management.
• Ability to work effectively across business, functional, technical, and project management teams.
• Strong verbal and written communication skills.

Preferred Certifications

• Veeva Vault CRM certification or equivalent Veeva CRM certification.
• Salesforce certification(s), such as Salesforce Certified Administrator, Platform App Builder, Platform Developer, or relevant Life Sciences/Marketing Cloud certifications, is a plus.
• Additional integration, architecture, or cloud certifications are a plus.

Work Site: Remote (EST)

Duration: Fulltime/Subcontract

Expected Start Date: Immediate

Number of Positions: 01