UX Writer / Manufacturing, Energy, of Industrial Experience
Posted Today by Motion Recruitment Partners, LLC
Negotiable
Undetermined
Remote
Remote
Summary: A major energy management and industrial automation company is seeking a UX Content Writer to enhance customer engagement strategies within their Customer Experience Team. The role involves translating user stories for end users, conducting customer research, and journey mapping. Candidates must have relevant experience in UX content and the industrial sector. This position is fully remote but requires candidates to reside in CT or ET time zones.
Key Responsibilities:
- Translate user stories to make them readable for end users.
- Conduct customer research and journey mapping.
- Interpret data to improve customer relations and drive retention.
- Collaborate with the Customer Experience Team to deliver engagement strategies.
Key Skills:
- 4+ years of experience in customer experience, project management, CRM, or digital marketing.
- Experience working in industrial, manufacturing, or energy industries.
- Experience with UX writing.
- Experience with user stories and journey mapping.
Salary (Rate): £36
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
A major energy management and industrial automation company is looking for an UX Content Writer to join their team. You'll work on the Customer Experience Team which is responsible for delivering best-in-class engagement strategies to improve customer relations, drive retention and create a seamless experience. Ideal candidates have experience with UX content and have worked in the manufacturing, energy, or industrial space. You'll translate user stories and make it readable for end users, as well as conduct customer research, journey mapping, and interpret data.
This role is fully remote but candidates MUST live in CT or ET time zones. This is a 12 month contract.
Required Skills & Experience
- 4+ years of experience in customer experience, project management, CRM, or digital marketing
- Experience working in industrial, manufacturing, or energy industries
- Experience with UX writing
- Experience with user stories, journey mapping, etc.