UX/Product Designer

Job Title: UX / Product Designer

Location: Remote

Duration: / Term: 6+ months

Job Description:

Experience Desired: 10+ Years.

As a Senior Product Designer, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.

Responsibilities:

• Develop industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business.
• Translate consumer insights into modern experiences that meet our audience's needs.
• Facilitate communication and collaboration between Product Designers, Content Strategists, Copywriters, and Researchers to ensure alignment of UX deliverables.
• Build trust and consensus with key stakeholders, always representing the user point of view.
• Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly.
• Strike the balance between the ideal user experience and the realities of feasibility and delivery.
• Maintain deep understanding of the current product-business objectives, audience(s), roadmap, features, design trends, and best practices, research, metrics, voice of the consumer, and other measures, competitive landscape, and full Humana digital ecosystem.
• Lead creation of early design sketches and end state design prototypes to help inform the user experience.
• Understand and align to enterprise design standards, offering contributions to the design system when appropriate.

Key Requirements:

• At least 5 years of experience as a Product Designer, User Experience Designer, or Interaction Designer.
• A portfolio that demonstrates the ability to strategically create compelling user experiences that factor in business goals, development capabilities, design standards, and user needs.
• Experience creating interactive prototypes (Figma).
• Ability to prioritize and stay focused.
• In-depth knowledge of performance metrics.
• Experience designing with business, technical, and design guideline constraints.
• Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality.
• Demonstrated ability to design complex transactional user interfaces and interactions.
• Experience creating conceptual models, site maps, interaction flows, design patterns, and design specifications.
• Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions.
• Strong track record of iterating and delivering digital products within agile team.

Role Desirables

• Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.
• Significant relevant work experience may substitute for an advanced degree.
• Self-starter who can make significant progress with minimal guidance.
• Experience creating inclusive and accessible designs, particularly for senior adults.
• Ability to be flexible in a fluid and dynamic environment.
• Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively.
• Proficient with Figma and Microsoft Office.
• Familiarity with online usability testing platforms such as UserZoom or Usertesting.com.
• Excellent analytical and process-oriented skills.
• Excellent verbal, written and presentation skills

Key Skills:

UX, Product Designing, Figma, Wireframe