UX Designer Sr

Job Summary

This contractor will partner with product and IT stakeholders to create the next generation of insurance experiences for their digital and voice quoting funnels.

They'll be involved in every aspect of the design process, from discovery, to shaping UX strategy, prototyping, and final design execution.

This contractor will also conduct user research to identify customer needs and opportunities, then translate those insights into engaging user experiences.

Responsibilities

• Participates in all aspects of the consumer, employee and/or product design and development lifecycle including problem definition, ideation, wireframing, low- and high-fidelity mockups, interaction design, user testing, and the creation of visual assets.
• Leverages Design Thinking, Human-Centered Design, or other user-centric design methodologies.
• Creates user-experience and/or user-interaction deliverables for complex products.
• Designs and provides design guidance for websites, mobile apps, emails, and other digital channels.
• Ensures that Progressive's accessibility standards, best practices, branding, design patterns, and UI components are considered throughout the product-design process.
• Strong project management skills, including the ability to prioritize tasks, meet deadlines, and coordinate with cross-functional teams to deliver projects on time and within scope.
• Proven track record of leading customer-facing design strategy initiatives, including conducting user research, gathering feedback, and translating insights into actionable design recommendations.
• Identifies appropriate research methodologies and gather data to validate research questions and hypotheses.
• Facilitates and lead research studies as a means of gathering strategic and robust insights. Generates the appropriate artifacts based on research findings to create empathy and understanding.
• Ensures research results are actionable and contribute directly to meeting project and business goals.

Qualifications

• A minimum of 7 years of experience designing user experiences for digital products or services.
• {OR} Bachelor's degree or higher and a minimum of 4 years of experience designing user experiences for digital products or services.

Skills

• testing tools
• Figma
• interaction design
• UI components
• design programs
• design patterns
• Human-Centered Design
• user-centric design
• wireframing
• coordinate
• meet deadlines
• empathy
• branding
• design recommendations
• design process
• design strategy
• Design Thinking
• digital products
• ideation
• high-fidelity mockups
• ability to prioritize tasks
• problem definition
• product design and development
• project management skills
• research methodologies
• research questions
• research studies
• accessibility standards
• user testing
• user-experience
• user research