UX Designer

Summary: The UX Designer role at Pontoon involves creating user-friendly and engaging designs for web and mobile applications within the utilities industry. The position requires collaboration with cross-functional teams in an Agile/Scrum environment to transform complex requirements into intuitive user experiences. The role is remote with occasional workshops in Plymouth, Bristol, or Portsmouth, and emphasizes a user-centered design approach. Candidates should be passionate about enhancing user experiences and making a tangible impact in their work.

Key Responsibilities:

• Design intuitive user interfaces and interactions for web and mobile applications that meet user needs and business goals.
• Conduct user research, including personas, journey mapping, and competitive analysis to inform design decisions.
• Create wireframes, mockups, and interactive prototypes to illustrate design ideas and user flows.
• Rapidly iterate designs based on user feedback, stakeholder input, and testing results.
• Collaborate in a cross-functional Agile/Scrum team to understand business goals and technical constraints.
• Advocate for the end user during product planning and design discussions, prioritising the user experience.
• Conduct usability testing, A/B testing, and analyse quantitative/qualitative data to validate design assumptions.
• Implement feedback from testing and stakeholder reviews to optimise user interfaces.
• Contribute to and maintain design systems and guidelines for consistency across all digital products.
• Ensure designs align with company branding and accessibility standards.
• Actively participate in Agile ceremonies, including daily standups and retrospectives.
• Collaborate with the product owner to groom the backlog and prioritise UX tasks based on user and business needs.

Key Skills:

• Proficiency with design tools such as Figma, Sketch, Adobe XD, or similar platforms.
• Understanding of HTML/CSS/JavaScript principles for effective communication with developers.
• Familiarity with user research and usability testing tools like UserTesting, Hotjar, or Google Analytics.
• Strong portfolio showcasing user-centred design processes, UX/UI deliverables, and web/mobile application designs.
• Expertise in visual design, information architecture, interaction design, and usability.
• Excellent problem-solving skills with a keen attention to detail.
• Experience working within Agile/Scrum methodologies and collaborating with cross-functional teams.
• Strong communication and presentation skills to convey design concepts to stakeholders and team members.
• Collaborative mindset with the ability to thrive in a fast-paced team environment.
• Ability to manage multiple projects and deadlines simultaneously.

Salary (Rate): undetermined

City: Plymouth

Country: United Kingdom

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT