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User Researcher
Summary: The User Researcher role involves working primarily remotely for a well-known organization, requiring active SC clearance and the ability to travel for research purposes. The position focuses on applying user research methods within the Public Sector and Government Digital Services, advocating for user-centered design practices, and collaborating with multidisciplinary teams. The role is classified as inside IR35, indicating specific tax implications for contractors.
Key Responsibilities:
- Understanding and applying a range of user research methods correctly for different life cycle phases, and advising others on these methods
- Communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
- Establishing an effective user-centred design culture in a team, and supporting them to embed user-centred design practices into their agile workflow
- Convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
- Establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers
- Researching diverse audiences to help teams deliver accessible and inclusive digital service
- Collaborating with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design
- Advocating for user-centred and inclusive design practices across the organisation
- Supporting the development of service strategies and roadmaps for transformation
Key Skills:
- Extensive experience in user research within the Public Sector and Government Digital Services
- Ability to apply a range of user research methods
- Strong communication skills for conveying research insights
- Experience in establishing user-centred design practices
- Ability to engage and convince senior stakeholders
- Knowledge of ethical research standards
- Experience in researching diverse audiences
- Collaboration skills with multidisciplinary teams
- Advocacy for user-centred and inclusive design practices
Salary (Rate): £550 per day
City: Manchester
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Your new company
You will be working for a known organisation. The role is working mostly remotely with the potential need to travel for research. The role is inside the scope of IR35 and active SC clearance will be required for the role.
Your new role
Active SC required. User Researcher with extensive experience in the Public Sector, and with Government Digital Services.
- understanding and applying a range of user research methods correctly for different life cycle phases, and advising others on these methods
- communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
- establishing an effective user-centred design culture in a team, and supporting them to embed user-centred design practices into their agile workflow
- convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
- establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers.
- researching diverse audiences to help teams deliver accessible and inclusive digital service
- collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design
- advocate for user-centred and inclusive design practices across the organisation
- support the development of service strategies and roadmaps for transformation
‘This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional vetting for this position, which means the process can take longer than the usual onboarding process.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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