Responsibilities
- Plan and conduct user research activities
- Gather and analyse user needs, behaviours, and feedback
- Present actionable insights to stakeholders
- Work closely with multidisciplinary agile teams
- Support the delivery of user-centred digital services
Requirements
- Proven experience as a User Researcher
- Strong qualitative and quantitative research skills
- Experience with interviews, usability testing, workshops, and surveys
- Excellent stakeholder management and communication skills
- Previous experience in agile environments