Key Responsibilities
- Review and update course data in a centralized tracker, ensuring accuracy and completeness (e.g., ownership, dates, course details)
- Evaluate assigned learning content for relevance, quality, and accessibility using defined audit criteria
- Identify outdated, duplicate, or incomplete content and recommend appropriate actions (retain, update, or remove)
- Document findings and maintain clear audit records to support decision-making
- Coordinate with content owners and SMEs to resolve gaps and manage review cycles through to completion
- Prepare and organize materials to support stakeholder review and final decisions
- Update and rebuild course content identified in the audit (e.g., text, images, quizzes, branding, and accessibility fixes) in Rise, Storyline, or Articulate, using Copilot and other approved tools
- Track fix path (internal vs. vendor), remediation status, and handoffs; coordinate with external vendors for courses requiring major redesign
- Manage a high volume of audit and remediation work, typically reviewing and processing 25–40 courses per week
Key Requirements and Technology Experience
- 3+ years experience in a professional, complex, and matrixed environment
- Experience in learning operations, training coordination, instructional design, or LMS administration
- Strong Excel/data management skills and ability to work with large datasets
- Proficiency across Microsoft 365 tools (Excel, SharePoint, Teams, Outlook, Copilot, etc.)
- High attention to detail and ability to apply consistent review standards
- Strong organization and follow-through skills
- Comfortable working independently in a fast-paced environment
- Ability to quickly analyze and understand unfamiliar course content across a variety of topics
- Hands-on experience with eLearning authoring tools (Rise, Articulate, or Storyline) and comfort using AI-assisted tools (e.g., Copilot)
- Experience supporting content audits, LMS cleanups, or course migrations
- Experience with Review 360 or similar SME review and feedback tools
- Familiarity with eLearning formats (e.g., SCORM) and accessibility best practices
Industry:
Project Management
Seniority Level:
Mid-Level