Urgent - Senior Genesys Cloud Engineer (CCaaS Operations)

Summary: The role is for a Senior Genesys Cloud Engineer specializing in CCaaS Operations, focusing on remote work. The position requires expertise in managing and optimizing cloud-based contact center solutions. The candidate will be expected to operate outside of IR35 regulations.

Key Responsibilities:

• Manage and optimize Genesys Cloud contact center solutions.
• Collaborate with cross-functional teams to enhance operational efficiency.
• Provide technical support and troubleshooting for cloud-based systems.
• Implement best practices for CCaaS operations.

Key Skills:

• Extensive experience with Genesys Cloud.
• Strong understanding of CCaaS operations.
• Proficiency in cloud technologies and contact center solutions.
• Excellent problem-solving and communication skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Senior

Industry: IT