Position Overview
We are looking for an experienced UKG QA Professional to support Amtrak. The ideal candidate should have strong hands-on experience with UKG ProWFM, particularly Timekeeper, Accrual, and Activities, along with expertise in quality assurance, business analysis, and software testing.
The candidate should have excellent communication skills, a strong understanding of testing methodologies, and the ability to work with cross-functional teams.
Candidate Requirements
- Minimum 10+ years of overall professional experience.
- Candidates must be based in the EST or CST time zones.
- Strong communication and client-facing skills are essential.
Required Skills & Qualifications
- 5+ years of experience with UKG ProWFM, particularly Timekeeper, Accrual, and Activities.
- 5+ years of experience working with JIRA.
- Strong experience in Quality Assurance, Business Analysis, and software testing.
- Hands-on experience developing test plans, test cases, and conducting regression testing.
- Experience creating and maintaining Requirements Traceability Matrices (RTM).
- Strong understanding of process mapping, workflows, requirements gathering, and fit-gap analysis.
- Experience testing integrations involving systems such as SAP and Maximo.
- Knowledge of automation tools such as Selenium, QTP, or similar tools.
- Proficiency in MS Office applications, including SharePoint, Excel, Visio, Word, and PowerPoint.
Preferred Qualifications
- CBAP certification and/or Certified Scrum Master (CSM) certification.
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related discipline.
- Experience with UKG ProWFM, Telestaff, or Workforce Central.