Negotiable
Outside
Remote
USA
Summary: The role of Senior UI/UX Researcher at RDS involves designing user-centered applications for healthcare professionals, aiming to enhance user experience and patient care. The candidate will conduct user research studies, analyze data, and collaborate with the UX team to inform design strategies. A strong focus on user impact and the ability to navigate the complexities of healthcare IT is essential. The position requires a proactive approach to research and design, with a willingness to adapt and learn in a fast-paced environment.
Key Responsibilities:
- Conduct user research studies to inform design strategies and applications.
- Create and run various types of user tests, analyze data, and present findings with recommendations.
- Collaborate with UX team and product owners to enhance user experiences.
- Support interaction design and prototyping as needed.
- Communicate project status and insights to management regularly.
- Plan and execute research projects, including recruiting participants and managing schedules.
- Lead efforts to share user data and insights across the organization.
- Develop research reports with actionable recommendations.
- Engage in continuous learning and knowledge sharing with teammates.
- Travel up to 20% as required.
Key Skills:
- 6+ years of experience in UI/UX Design.
- Strong understanding of user-centered design and testing methodologies.
- Experience with user personas, surveys, and journey maps.
- Ability to communicate design processes and solutions effectively.
- Experience in qualitative and quantitative research impacting product strategy.
- Familiarity with various testing methods including online remote and focus groups.
- Proficiency in coding/programming skills such as R is a bonus.
- Experience with Mixpanel and Salesforce software is a plus.
- Passion for UX and improving user experiences.
Salary (Rate): undetermined
City: Denver
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
SR. UI/UX Researcher
At RDS, we design apps (desktop, web, mobile) for physicians to help them manage, treat, and improve the lives and the care of their patients. Healthcare IT is notorious for lagging behind consumer products in design, user experience, and customer satisfaction. Our goal is to change the status quo by creating a suite of physician-focused products that delight users and enable clinicians to take better care of their patients.
We are looking for Senior UX candidates that are up for a challenge. Healthcare is rife with complexities, and the learning curve is steep. If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you.
Senior UX Researcher
We are looking for a creative and collaborative senior researcher who can keep the user at the center of our designs. You will work closely with the UX team and product owners to turn findings into great user experiences.
You would be primarily responsible for user research studies, directly impacting design strategies and applications. You must be able to create & run multiple types of user tests, analyze the collected data, and present the results along with your recommendations and meaningful user insights to all organizational levels with the highest quality.
The ability to support interaction design and prototyping would be a great asset to our team but not required.
Experience
6+ years - UI/UX Design
Core Requirements
Ability to work in fast-paced agile environment
Take smart risks and champion new ideas
Work with minimal supervision on multiple concurrent projects
Ability to collaborate with others
Be open to receiving feedback and constructive criticism
Be willing to help teammates, share knowledge, and learn from them
Effectively communicate project status to management on a regular basis
Plans own work executing against deadlines
20% travel required
Skills: Researcher Requirements
A solid grasp of user-centered design, testing methodologies and usability
Demonstrable user impact and influence on product experience
Research including user personas, surveys & journey maps
Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers
Identify the proper research methods based upon product phase and timeline
Recruit test participants and manage participant scheduling
Create test criteria and run usability study sessions
Experience in qualitative and quantitative results impacting product strategy
Partner with UX team and product managers to understand detailed requirements
Involve team in your research sessions to ensure its effectiveness
Lead the effort to share user data and insights across the organization to build a culture of user-centered design
Develop research reports with clear and actionable recommendations
Effectively and creatively communicate research and play a key role in stimulating designs for the product
Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects
Be passionate about all things UX
Ability to communicate design processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users
Bonus Skills
Coding/Programming Skills such as R
Mixpanel and Salesforce software experience
Experience in healthcare